Overview

£75,000 - £100,000 basic per annum, plus benefits. Remote with some European travel.

Imagine a role where expertise in lead management and customer success directly impacts the growth and satisfaction of high-profile clients. As an Account Director Europe, you will be at the forefront of delivering excellence in lead management consultancy. This is a chance to shape client strategies, foster strong relationships, and uphold the highest standards of customer success.

Who They Are

They are a forward-thinking company dedicated to helping their clients achieve excellence in lead management. Their mission is to deliver unparalleled customer success through innovative solutions and a deep understanding of their OEM clients' needs. They pride themselves on their collaborative environment, where every team member's contribution is valued, and continuous improvement is a shared goal.

What You’ll Be Doing

• OEM Client Engagement: Become the face of the company for your European client base, ensuring their success and satisfaction.
• Strategic Planning: Develop and execute tailored Customer Success Strategies for each client.
• Consultative Advice: Advise clients on best practices for implementing the company's products to boost sales and customer satisfaction.
• Collaborative Work: Engage in multi-agency and strategic meetings, working closely with colleagues to drive results.

What You’ll Need to Bring

• Proven Experience: Demonstrated success in managing and developing OEM client relationships in a customer success environment.
• Industry Insight: Significant experience within the OEM industry or software and technology into the space.
• Interpersonal Skills: Strong ability to interact with individuals at all levels, both internally and externally.
• Technical Proficiency: Skilled in Word, Excel, and PowerPoint, with excellent written and oral communication abilities.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, Consulting, and Customer Service

Industries

• Motor Vehicle Manufacturing, Retail Motor Vehicles, and Software Development