OverviewAccount Director – RHS Wisley, Location: RHS Wisley, Surrey. Reports to: Head of Operations. 5 days out of 7. Salary: £75,000 - £80,000 DOE. We’re seeking an experienced and inspiring Account Director to lead the catering and hospitality operations at RHS Wisley, a prestigious and high-footfall venue. You’ll shape strategy, deliver exceptional food and service, and drive commercial performance across multiple outlets and event spaces. This is a highly visible, client-facing leadership role where innovation, accountability, and collaboration are key. You’ll lead a talented team, working closely with senior partners to influence the future direction of food and service within a nationally recognised venue.Key ResponsibilitiesLead day-to-day operations across restaurants, coffee shops, and eventsOwn full P&L management, forecasting, and financial reportingCo-create and implement strategic plans with RHS Wisley and internal teamsChampion employee engagement, wellbeing, and team developmentDeliver and exceed standards in customer service, food quality, and complianceDrive sales growth through creative marketing and events planningAct as the on-site cultural ambassador, fostering a positive and inclusive workplacePerson SpecificationProven experience in hospitality or venue managementStrong financial acumen and track record of delivering against budgetsInspirational leader with excellent communication and stakeholder skillsCommercially savvy and results-driven, with a focus on continuous improvementPassionate about food, service, and guest experienceConfident, client-facing, and calm under pressureAble to balance strategic thinking with operational deliveryBenefitsContributory pension schemeGrow your career with Career Pathways and MyLearning programmesDigital GP and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreDiscounts on groceries with Tesco, Sainsbury\'s, Morrisons and othersUp to 44% off cinema ticketsCash rewards to spend with a wide range of brandsFree wellness, mindfulness and exercise classesDiscounts applicable to friends and familyAbout UsPart of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams strive for excellence in delivering employee dining and hospitality to some of the UK\'s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.Job Reference: com/0409/43818001/52760942/SU #RA VenuesCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! #J-18808-Ljbffr