Location: Bristol, England, United Kingdom

We’re looking for an Account Director who combines emotional intelligence with commercial awareness. Someone who can understand clients’ worlds, see opportunities clearly, and helps shape digital experiences that make life better for the people who use them.

What you’ll do

• Build trusted, straightforward relationships with client teams
• Understand their goals, challenges and customers and help define the right digital opportunities
• Work closely with strategy, design and technology teams to deliver meaningful, measurable outcomes
• Support account growth through thoughtful, relevant recommendations
• Bring clarity, calmness and good judgement to projects and conversations

What you bring

• Experience working with digital projects or services in an agency or consultancy
• A genuine interest in how digital improves everyday experiences
• Strong relationship-building instincts and a consultative mindset
• Confidence in guiding clients through complexity
• Curiosity, accountability and a collaborative approach

What it’s like to work at Great State

Great State is a place for people who like to think deeply, collaborate openly, and build digital experiences that have real impact. We’re a deliberately supportive, grown-up team: we value clarity over noise and curiosity over ego.

You’ll find an environment where people listen, where ideas can come from anywhere, and where emotional intelligence is as important as technical skill. We trust our teams to work in ways that suit their lives, with hybrid working, flexibility around personal commitments, and a culture that encourages balance as much as ambition.

You’ll have opportunities to stretch your skills across disciplines, learn from experienced strategists, designers and technologists, and contribute to work that genuinely improves the everyday experiences of customers and communities.

If you want to explore what’s possible in a rapidly changing digital world and do it with people who stay thoughtful and grounded along the way, you’ll feel at home here.

This role requires attendance in the Bristol office at least 2 days a week.

GDPR compliance

When you apply to a job on this site, the personal data contained in your application will be collected by Great State (“Controller”), which is located at 1 Victoria Street, Bristol BS1 6AA and can be contacted by emailing careers@greatstate.co . Great State’s data protection officer is Evalian, who can be contacted at dataprotection@greatstate.co . Your personal data will be processed for the purposes of managing Great State's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Great State to help manage its recruitment and hiring process on Great State's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the EU-US Privacy Shield. You can obtain details of Greenhouse's Privacy Shield certification by contacting us at dataprotection@greatstate.co .

Your personal data will be retained by Great State as long as Great State determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.