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Account Director

R13 Recruitment is partnering with a well-recognized and dynamic digital marketing agency in their search for an experienced Account Director to join their highly reputable team. This role requires an experienced client services professional with strong commercial acumen in performance marketing. It is ideal for someone who thrives in client management, is strategically minded, and has hands-on input in campaign delivery.

This is a full-time, permanent position with flexible hours from Monday to Friday, offering hybrid working options. The benefits package includes 25 days holiday (plus Bank Holidays), pension, and private healthcare.

The successful candidate may come from an agency background or an in-house role looking to transition into agency work. Experience with global B2B brands and clients in e-commerce is essential.

The company

Based in Norwich city centre, the award-winning digital marketing agency specializes in providing exceptional services across various industries. The company prides itself on innovation, excellence, and staying ahead in the digital landscape. It offers a dynamic, collaborative environment and opportunities for professional growth.

How to apply

To learn more about this opportunity, please email your CV to Ruth Harding – Co-founder at R13 Recruitment. If you do not hear from us within 5 working days of your application, please consider your application unsuccessful.

The Day-to-Day Responsibilities:

1. Understanding the client's business operations and model.
2. Aligning strategy with the client's commercial objectives and collaborating to surpass targets.
3. Ensuring the client feels valued, appreciated, and heard.
4. Expanding client accounts by identifying new opportunities.
5. Collaborating with agency team members to enhance the client experience.
6. Participating in new business pitches and onboarding new clients.

Requirements:

• Previous experience in a similar client-focused role within a digital agency or consultancy.
• In-depth marketing knowledge and experience.
• Understanding of SEO & PPC.
• Proven track record of relationship-building, stakeholder management, and delivering results.
• Strong commercial awareness with strategic and innovative marketing skills.
• Ability to assess results and identify growth opportunities.
• Excellent communication, interpersonal, and collaboration skills.