We are looking for an enthusiastic and confident professional who is adept at building relationships with senior business leaders to join the CBI team. You will join at an exciting time, as the CBI builds its membership to strengthen the voice of business to policymakers.

Based at our Daresbury office, and reporting to the CBI’s Regional Director for the Northwest, this is an exciting opportunity to join a team tasked with driving the ambitious growth plans of the business. It will be your job to help develop our membership base by managing external relationships with a portfolio of existing CBI members and driving new membership sales.

As Associate Director, you will have front-line responsibility for a diverse portfolio of CBI member relationships primarily located across North West England, as well as working to support national membership within the wider commercial and English regions team.

You will liaise daily with the CBI’s policy, campaigns, products, and events teams for up-to- date product information; build external relationships with existing members; and support both the recruitment and onboarding of new CBI members.

As Associate Director you will also work with the Regional Director to plan and deliver a programme of regional events and secure sponsorship with support from CBI’s events team.

The role offers hybrid working with an expected minimum of two days per week in the office plus travel around the North West region to visit member workplaces and attend events, which at times may fall outside of standard working hours. Given the role requires car travel, you will need a full driving license.

We also offer flexible working options to enable you to balance your work and home responsibilities.

· Level of engagement with members, including meetings, events, and proactive and reactive outreach to support and work towards annual retention targets.

· Level of renewals and uplifts within the wider team in line with annual targets.

· Positive and productive relationships with member companies from their perspective.

· Level of senior engagement in member companies.

· Maintenance of the CBI’s profile and authority within the North West region.

· Consistently displaying high levels of leadership behaviours and collaboration with colleagues across the CBI.

· Demonstrating and fostering good practice in account management administration including CRM use.

Knowledge & Experience

What an individual must know or understand to be able to fulfil the role’s requirements

· At least 5 years of account management experience (or equivalent)

· Experience working with senior external stakeholders

· Demonstrate clear understanding of the principles and application of best practice account management

· Strong relationship-building and networking skills

· A full, clean driving license

· Awareness and understanding of the economic, social and other pressures on business

Here at the CBI we offer key benefits that support our employees:

Health and Wellbeing,

Gym membership, Dental insurance, PMI and Healthcare Cash Plans

Financial Wellbeing,

Pension, Life cover, Personal Finance consultation and Critical Illness

Lifestyle Benefits,

Will writing, Cycle to work, Annual Leave buying service...