Overview

Are you ready to lead the way and forge impactful relationships with top companies, driving innovation and excellence in executive learning solutions? As the Client Director, you will operate in a matrix environment, building substantial, profitable, and enduring relationships with large and medium-sized companies. You will work closely with a team of expert learning specialists, account managers, and faculty to secure agreements with companies, choosing our learning solutions for their talent and Executive Development initiatives.

Responsibilities

• Manage a client portfolio, leading efforts to win new clients and secure business contracts.
• Ensure the success of client relationships and the profitability of solutions delivered.
• Qualify, pitch, win, contract, and mobilise agreed solutions with new clients.
• Keep up-to-date with industry and technological advancements and trends and use these to ensure that innovative and effective client/stakeholder solutions are proposed.
• Lead the development and delivery of communications to clients and all stakeholders, promoting a holistic approach to drive revenue generation, inspire and increase engagement.

Qualifications

• Excellent communication skills and the ability to develop and maintain client relationships at senior levels.
• Highly skilled in negotiation, networking, and influencing.
• Experience of consultative sales and developing solutions with demanding clients.
• Ability to manage multiple internal and external stakeholders and to operate effectively with senior leaders.
• Experience of key account management and developing client relationships.
• Extensive awareness of the activities of the organisation and competitor schools.
• Ability to scan the horizon, identify industry best practice and translate this into future planning for own area of specialism.
• Proven financial management skills.
• Experience of leading a team in a senior level role.

Benefits

• Generous annual leave of 27 days PLUS extra between Christmas and New Year.
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution).
• Free onsite gym and swimming pool.
• Amazing range of professional development to support your career path.
• Enhanced cycle to work scheme.
• Wellbeing offering to support your physical, mental and financial health.
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.
• Smart Working policy: hybrid working with a minimum of two days on campus each week to foster a vibrant, collaborative community.
• Core hours are 10:00–15:00 to maximise opportunities for connection and collaboration across teams.
• Outside core hours, you may be required for meetings or collaboration based on your role and customer needs.
• Protected Time: a flexible, one-hour slot each week dedicated to your learning and development, wellbeing, or focused work.
• We are committed to inclusion and belonging and strive to create an environment where everyone feels respected and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.