Contract Director – Soft Services – Healthcare Salary:  Competitive plus Benefits Join one of the UK’s leading support services providers, dedicated to delivering outstanding service within healthcare environments. We are currently seeking a commercially focused and experienced Soft Services  Contract Director  to lead the full delivery of Soft Facilities Management (FM) services to a key hospital contract in Kent. This is a high-profile leadership role, ideal for a senior professional with strong PFI experience, exceptional stakeholder management skills, and a proven track record in Soft FM operations within healthcare settings. About the Role: You will be responsible for overseeing and continuously improving the delivery of all soft services— cleaning, catering, portering, waste, switchboard and retail operations to name a few —across the hospital. Your focus will include driving operational excellence, ensuring regulatory compliance, optimising financial performance, and enhancing patient and staff satisfaction. Key Responsibilities: Strategic Leadership:  Lead all aspects of soft FM and retail operations, embedding a high-performance culture and ensuring service excellence. Financial Management:  Manage budgets, drive cost eff...