We are seeking an exceptional Deputy Director of Housekeeping to join the Claridges team. Set in the heart of Mayfair, Claridges is an art deco icon and a byword for understated elegance. Since the 1850s, Claridges has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridges. Today, with an inventory of 269 keys, the hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as annexe to Buckingham Palace. Claridges has a famous all-day dining and Afternoon Tea restaurant the Foyer & Reading Room, LEpicerie that offers a culinary theatre of the kitchen, and three bars: Claridges Bar, the intimate Fumoir and effortlessly elegant Painters Room. As a Deputy Director of Housekeeping you will be responsible for: Manage and maintain the smooth operation and efficiency of the Housekeeping Department together with the Director of Housekeeping. Lead in the operational responsibility for designated areas: guest satisfaction; product quality; operational efficiency; staffing matters Work together with the Director of Housekeeping to oversee the financial performance of designated areas, maximising revenue and profit performance in line with budgets Manage the housekeeping team, in order to stories of distinction for our guests. Ensuring that the highest standards are maintained at all times. The development and ongoing learning of our 160 housekeeping team members Ensuring that each of our unique rooms, finest linens and amenities are kept in exceptional condition. Successful candidates for our Deputy Director of Housekeeping opportunity will: Have excellent communication skills, and be able to lead and manage a large team. Demonstrate genuine dedication to Claridges and show a commitment to consistent quality in our product and service. Demonstrate an absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories Be motivated, creative and have worked in a similar role, within a five star environment. You will have a passion for quality products and service, be a team player who is an avid learner who wants to be challenged and developed. Be able to work in a detailed, fast paced environment, and be able to adapt to our guests changing needs. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you: Financial Stability Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme*. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers*. Eye test vouchers and contributions towards glasses*. 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Referral Scheme Introduce a Star where you can earn up to £1,500*. Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount* across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Childrens Party, etc.) Wedding and Baby gifts. Retirement functions. *Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Timeless Elegance in Mayfair Step into the heart of Mayfair and discover Claridges, an Art Deco icon that has epitomised understated elegance since the 1850s. Renowned for impeccable service, timeless design, and inspiring dining, this storied hotel offers signature suites and rooms with soaring views across London. From landmark restaurants to hidden-gem bars, every detailfrom Afternoon Tea to cocktail hourstirs the senses. There are many five-star hotels in London but nowhere quite like Claridges.

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