Overview

This post offers an exceptionally dynamic, driven individual the opportunity to join and lead an innovative, growing NHS-based portfolio of ventures that work towards improving people\'s lives and mental health in a financially sustainable way. The post holder will report to the Executive Chief Commercial Officer, be part of the Commercial Enterprise Senior Leadership Team, and work closely with senior colleagues from within the Commercial Enterprise ventures, clinicians and senior leaders across the Trust and externally to develop partnerships to ensure high quality businesses and investments are created.

The primary purpose of this role is to:

1. Work with the Chief Commercial Officer to grow and develop Commercial Enterprise and its associated products, services and ventures.
2. Support the CCO in the delivery and iteration of the Enterprise Strategy and any Trust commercial developments and/or strategic projects.
3. Drive forward business developments and opportunities across Commercial Enterprise working across and beyond the wider Trust, aligned to Enterprise and Trust strategy.
4. Horizon scan internally and externally to develop the strategy and associated ventures based on innovation and activities within the Trust, our partners, and beyond.
5. Assist in leading the Commercial Enterprise team with particular responsibility for the development and delivery of the Maudsley Commercial Enterprise Business Plan and activity.
6. Act as an internal trusted advisor to the board, Chief Executive, SMT and Clinical Academic Group leadership.

Working for our organisation

Commercial Enterprise and ventures

Commercial Enterprise builds on initiatives going back more than 10 years and helps the Trust to fulfil our core purpose in three ways. First, to provide effective, responsive and efficient support services to our people on any commercial matters. Second, it takes to other organisations here and overseas via a range of platforms, the best approaches with which we serve people; and third it generates vitally needed investment to help us change the lives of people we serve. Finally, Commercial Enterprise is entering an exciting time, with growing ventures and partnerships alongside new innovations emerging with commercialisation in mind. Consequently, this role represents a unique opportunity within the NHS to work across a diverse enterprise portfolio and drive forward the next exciting stage in our journey.

These primary responsibilities are:

1. Commercial Strategy
   • Corporate responsibility for the development and the implementation of the Trust\'s Commercial Strategy through Commercial Enterprise.
   • Horizon scanning to identify commercial opportunities across the full range of public and private sectors with the ability to proactively set up, negotiate and seal deals that align with the Enterprise Directorate business plan.
   • Lead the formulation of the business development strategy of the whole directorate within broader commercial objectives and articulate, present and argue in favour of this plan across forums including the Trust Board and external ICS/NHSE forums.
   • Support the CCO in developing the Strategy for Commercial Enterprise and independently articulate, present and argue in favour of this plan across forums including the Trust Board and external ICS/NHSE forums.
   • Lead on the gaining and development of new venture opportunities and operationalisation of new ventures as they come online whether from the public or private sectors nationally and internationally.
   • Support the separate venture Directors / Managing Directors from Maudsley Learning, Maudsley Development, Maudsley Private Care, Trust Learning and Development and other developing units in the development of their specific strategies.
   • Support the development of robust market analysis (national and international) to identify, qualify and understand specific new and existing markets and market developments e.g. information on size, growth rate, trends, profitability.
   • Work with external partners within and outside the NHS both within and outside of the UK.
   • Develop appropriate business operating models for Maudsley Enterprise in line with the strategy.
2. Commercial Partnership management
   • Work with external parties to develop business opportunities for Commercial Enterprise, and independently articulate, present and argue in favour of this plan across forums including the Trust Board and external ICS/NHSE forums.
   • Consult with and support CAG leadership in the development of strategic commercial partners. Ensuring that the Trust selects partners on the basis of robust due diligence, market requirements, value add and trust-wide strategy. Relationship manage those partnerships alongside the CAG leaders.
   • Provide assurance to the Board of management on income streams and risks, as well as accurate current position and forecasts.
3. Commercial Contract Management
   • Provide focus towards exceptional contract management especially in tendering and running of contracts.
   • Manage new and existing outsourcing, managed service and commercial contract planning and management.
4. Commercial Finance
   • To work with the leadership of Commercial Enterprise and aid the financial modelling of opportunities, both internally with Clinical Academic Teams and externally, working with the Trust\'s finance department and financial roles within Commercial Enterprise.
   • Support the ventures/CCO in the development of their internal business plans, challenging where appropriate and providing a liaison role between Commercial Enterprise and the Trust\'s finance department and executive.
   • To lead the delivery of options appraisals.
   • To be responsible for the setting up of appraisal methods where required.
5. Tender, Bid and Grant Management
   • Accountable for the overall delivery of formal tenders through the management of the Head of Operations and Bids, authorising go/no go bid decisions and running a highly professional and coordinated bid team that deliver outstanding bidding results in both income growth and maintenance of existing services.
6. Team Management/Development
   • Support the CCO and team.
   • Provide advice to internal teams around commercial operations, intellectual property and commercialisation.
   • Carry out coaching, development and performance management of any direct reports and the Commercial Enterprise senior team. This requires a strong leadership position to ensure the Trust\'s anti-racism strategy is implemented in full and that EDI requirements are addressed internally and in externally delivered work.
   • Management of the Commercial Enterprise overall budget.
   • Responsible for the management and training of intellectual property across the organisation and delivery/training of commercial skills throughout SLaM.
7. Commercial Project Management
   • Lead and manage the development of non-NHS income commercial ventures including structuring opportunities and benefit models (e.g., joint ventures and partnerships) and set these up in collaboration with external advisors as required.
   • Support clinicians and other staff in developing ventures and generate related income and patents.
   • Provide commercial insight and input into business cases and projects as required.
8. Product and Service Development
   • Work with clinical staff and senior managers to identify new business opportunities for new and existing products and services and develop them through an appropriate process that screens and develops new products through commercial gateways considering market positioning, competitor analysis, cost, revenue projections, risk, governance, IP and promotional channels.
9. Commercial Governance and Trust Committees
   • Prepare papers for, attend and present (alongside or on behalf of) the CCO to the Trust\'s Partnerships and Finance and Performance and Investment Committee (FPIC) and Executive Leadership Team (ELT).
   • Develop the Business Development agenda with the Chair of the committees (a non-executive director) and CCO to ensure the Board is appropriately appraised on progress of commercial developments.
10. Information Resources
    • Manage and implement information resources to support documentation, recording and management of intellectual property in line with UK government guidelines on intellectual property.
    • Ensure all work (grants, tenders, income-generating and externally delivered work) meets GDPR and information governance rules and regulations.
11. Research and Development
    • Understand how Trust business development may work with clinical and research work; represent the Trust in NIHR and other translational business development work as needed.
    • Lead on providing pipeline data across the services and tender submissions to evidencing the effectiveness of investment in service delivery, marketing, and demonstrating value to the Board.
    • Support the service in identifying opportunities for research and developing an international reputation.

Working Relationships

Internal:

• Executive Directors, Leaders of Clinical Academic Groups and Infrastructure Units
• Non-Executive Directors and the Board of Directors
• Senior finance team including procurement
• Heads of Professions
• Senior Clinicians and Managers
• Senior Management Team
• Research and development teams
• Communications Team

External:

• Leaders and professionals in Kings Health Partners
• Commissioners and potential commissioners nationally and internationally
• Leaders and professionals in private and voluntary partner organisations
• Professional interest groups
• Professional service providers and advisors
• KCL
• KHP CTO
• Other NHS PP units
• Other UK health agencies
• Micro businesses and SMEs

As the portfolio develops and requirements for this role may develop/change, i.e. finance/ business plans move to finance, projects in concept phase may move into a venture, etc., this description provides a broad outline of the scope and responsibilities. The post holder may be asked to undertake projects or activities outside of stated responsibilities by the CCO, while being encouraged to add to the organisation\'s success by using their initiative, experience and skills beyond the responsibilities outlined above.