Overview

Inclusive Hiring For CX Leadership Roles | Champion for People not KPIs | Flexible Working Advocate| Proud Mum of 2

Salary: up to £130,000

Game Changer: All the tools to disrupt/ challenge the market

Salary information disclaimer: This range is provided by Sudale Search & Select. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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The Role

As a Business Development Director, you will play a critical role in driving the growth of our business process services. You will be responsible for identifying new business opportunities, nurturing client relationships, and delivering innovative solutions that solve our customers’ biggest challenges. Working across our diverse divisions, you will collaborate with internal and external stakeholders to design and execute strategies that deliver value for both the business and our customers.

Our customer is a major UK brand that has been relatively quiet in the Contact Centre/ BPO space. They are ready to disrupt the market and are rebuilding their Business Development/ Sales function from the ground up. The business has invested significantly in technology, bringing in leaders from Amazon, Microsoft, and Salesforce, and now boasts cutting-edge AI and digital capabilities. With onshore, nearshore, and offshore operations in place, a database of lapsed and dormant accounts, the market is waiting to be disrupted. This is all the excitement of a start-up or scale-up, with the funding and stability of a major player.

The business is undergoing a major transformation, with key leadership appointments that have strengthened diversity, including several key roles held by female executives. The business is committed to building a sales/BD team that reflects the diversity of our customers and the market, where every voice is valued.

The Ideal Person

We’re looking for an individual who is passionate about securing new business and thrives on autonomy. The ideal candidate will be:

• Commercially driven with a strong record of sales achievement.
• A self-starter with the tenacity and resilience to succeed in a remote, field-based role.
• A skilled relationship builder with a proven ability to close deals
• Driven by opportunity and vision, not just a financial package.
• Experienced in selling BPO solutions for 50-100 FTEs (this would be ideal but is not essential).
• Able to hit the ground running, with an existing network and opportunities to immediately start developing a pipeline (the “dream scenario”).

What’s in it for you?

• Salary up to £130,000
• Remote/ field-based working
• The commission structure is under active review and will be developed over time but over the short to medium term the focus is on the salary.
• Total Compensation package TBC
• All the tools to truly shake up the outsourcing market and put your name firmly on the map.

CV Tips

• Showcase the value of deals, sales cycles and industries you have expertise in
• Ensure your CV shows impact over just duties.

Our commitment to you

We will respond to every single application. If you find yourself waiting for longer than anticipated (over 48 hours), this likely means that you are “held in review” as we prioritise the applications.

Process

• Initial screening
• Interview with Kerry (behavioural and impact focussed)
• Interview with the CCO

Seniority level

• Director

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Outsourcing and Offshoring Consulting and Telephone Call Centers

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Bracknell, England, United Kingdom 5 days ago

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