Director of Club & Spa We have an exceptional opportunityto lead our Club & Spa Team at The Lanesborough . Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa. Oetker Collection Masterpiece Hotels Oetker Collection hotels are true masterpieces located in the worlds most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. Candidate Profile As Director of Club & Spa you will have a real pride and passion for what you do, with the ability to build rapport and long-term relationships with members and guests. You will be responsible the leading the Club & Spa team to deliver an exceptional 5-star service and take pride in creating an unrivalled guest experience. You will be a motivator with excellent organisational skills, have a professional manner and be able to work under pressure & meet deadlines.You will be a confident communicator with the ability to lead and develop your team and influence across all areas of the business. Key Requirements The ideal candidate would be able to demonstrate the following attributes: Minimum 3 years experience within a 5 stara luxury/club environment or 1 year in a similar role. Holds a recognised qualification in Beauty Therapy, such as CIBTAC or GNVQ. Excellent command of the English language and a second language would be preferred Demonstrated ability to manage, lead and develop a high-performing team in a fast-paced environment. Well-organised with the ability to manage multiple priorities effectively. Strong computer skills, with confidence in using MS Office and other administrative systems. Maintains immaculate personal grooming and presentation standards, in line with luxury hospitality expectations. Confident in managing recruitment, staff appraisals, budgeting and forecasting procedures. A collaborative team player with excellent interpersonal and communication skills. In return We believe in recognising and valuing the contributions of our team members. To supportyourwellbeing and growth, we provide a robustreward andbenefits package, including: Financial Wellbeing Competitive salary package Discretionary Company Sick Pay Additional holiday allowance Season ticket loan Enhanced Pension Scheme Life Insurance Complimentary dry cleaning Safety shoes Retail discounts around Victoria, Westminster, Whitehall and the Northbank area Health & Wellness Private Medical Insurance Dental and Optical benefits Complimentary meals on duty Cycle to Work scheme Flu vaccinations Discounted chiropodist and massage treatments Substantiality initiates Social and sports activities (e.g. football games, running club, yoga & pilates, etc.) Career Growth & Personal Development Internal transfer and promotion opportunities Cross-departmental exposure Partnered with industry-leading training providers Internal learning gateway Free access to e-learning platform offering job-specific training and personal growth courses Subsidised professional qualifications and certified training programmes Financial incentives for bringing talents to The Lanesborough via Recommend-A-Friend scheme Recognition & Social Initiatives Award programmes throughout the year with generous prizes Long service awards Preferential room rate at The Lanesborough for you and your family 50% discount on F&B and Club & Spa treatments Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.) Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.) Retirement parties *Terms and conditions apply to all benefits. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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