Director of Content Operations and Delivery

New Today

About The Role

As the Director of Content Operations and Delivery, you’ll lead the strategic planning, execution, and operational management of our RNG, Live, and Table Games offerings. You’ll play a critical role in ensuring the seamless delivery of gaming content to our websites and applications, managing operational aspects of lobbies, overseeing cross-functional integration teams, and leading the Tech Ops team responsible for addressing live issues and supplier monitoring.

Reporting to the Global Gaming Director and you will be part of the Product and Technology team who are responsible for the management and customer experience within our 'shop window' for all of our websites.

Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry?

What you will do 

  • Collaborate with the Head of RNG and Live Casino to execute the content roadmap for RNG, Live, and Table Games, taking their plans and working with suppliers and your delivery teams to configure, test and release the games in multiple regulatory regions, ensuring all games meet the requirements of each local market
  •  Lead the automation and streamlining of as much of the process and manual overheads as possible, ensuring that as we continue to add more Brands, Markets and FE Applications that the teams can scale to cover it
  • Oversee the day-to-day operational aspects of gaming lobbies, ensuring this team partners with Commercial Lobby Managers to ensure a user-friendly and engaging experience for players
  • Manage the dedicated Kanban integration teams responsible for specific super regions, ensuring efficient delivery and integration of gaming content
  • Lead the Tech Ops team, responsible for managing live issues, downtimes, game disabling, win verifications, and RTP monitoring
  • Serve as the primary point of contact for commercial and Gaming Team stakeholders, providing updates on content delivery, operational performance, and issue resolution

    • Who you are 

  • Minimum of 7 years of experience in the online gaming industry, with at least 3 years in a leadership role
  • In-depth understanding of RNG, Live, and Table Games, as well as the technical aspects of content delivery and integrations
  • Proven track record of successfully managing cross-functional teams and leading operations in a fast-paced environment
  • Strong analytical skills with the ability to interpret data, identify trends, and make strategic recommendations
  • Excellent communication, negotiation, and stakeholder management skills, capable of collaborating with diverse and remote teams in multiple locations and time zones

    • What We Offer

    At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in (insert location here), you can expect to receive great benefits like:

  • Generous Group Bonus Scheme
  • Private Medical Insurance
  • Ability to buy & sell holiday
  • Additional "It's your game" day off
  • 2 "Entain and Enhance" days a year to focus on learning and development
  • Paid Subscription to Unmind App

    • And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. 

    Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

    Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join the Entain family, it’s your game. So let’s win together.

    #directorofcontentoperationsanddelivery #directorofgamingcontent #contentanddelivery

    Additional Information Not Specified
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    Location:
    Stratford-Upon-Avon
    Job Type:
    FullTime