Director of Digital Operations

3 Days Old

At the Northern Care Alliance (NCA), we’re shaping the future of digital healthcare in one of the UK’s largest and most ambitious NHS provider organisations. With over 20,000 colleagues serving a population of more than one million people across Greater Manchester, we are committed to delivering exceptional care underpinned by progressive, joined-up digital services.We are now seeking an outstanding Director of Digital Operations to join our senior digital leadership team, reporting directly to our Chief Digital and Information Officer, Lorna Allan. This is a pivotal role at the heart of one of the most complex and high-impact digital transformation programmes in the NHS.You will lead the operational delivery of our digital services portfolio – spanning infrastructure, networks, end-user support, service desk and cyber security – ensuring high performance, reliability, and resilience across our digital estate. Acting as the CDIO’s operational deputy, you will represent the NCA at trust, regional and national levels, and play a central role in shaping a unified, high-performing digital function as we integrate services across three legacy organisations.This is a high-profile, senior leadership role with significant strategic, technical, and operational responsibility. You will manage a substantial capital and revenue portfolio and provide visible, values-driven leadership to a large team of digital professionals. Working in close partnership with colleagues across our clinical and operational divisions – and as a key enabler in our Electronic Patient Record (EPR) programme – you will help us unlock the full potential of digital to improve patient care and operational efficiency.We are looking for a proven digital leader with the credibility, technical depth and leadership presence to operate at executive level. While previous NHS or wider public sector experience is advantageous, it is not essential. We actively welcome applications from other complex, regulated sectors – such as financial services, telecoms, critical infrastructure or large-scale commercial environments – where you will have delivered enterprise-grade digital operations and led significant transformation.What matters most is that you bring a strong track record of leading high-performing digital teams, expertise across infrastructure, cyber security and service management, and a deep commitment to service excellence, collaboration, and inclusive leadership. If you share our values and believe in the power of digital to transform services and improve lives, we would be delighted to hear from you.We value diversity and inclusion, and we are committed to building a leadership team that reflects the communities we serve. We welcome applications from candidates of all backgrounds and offer flexible working arrangements.This is a rare opportunity to lead at scale in one of the UK’s most exciting health and care systems. If you share our ambition and values, we would be delighted to hear from you.To learn more about us and this exceptional role, please visit our dedicated microsite: https://alumniglobal.com/job/ddo-ncaPlease ensure you submit your application via Alumni Global directly using the following link: https://alumniglobal.formstack.com/forms/alumni_apply_nhsFor further information and to apply please contact: Pascal Heward, Consultant on 07718 119 454 or pascal.heward@alumniglobal.com #J-18808-Ljbffr
Location:
Salford, England, United Kingdom
Job Type:
FullTime

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