Director of Operations - Planned Care Group

New Yesterday

Job Description

We are partnering with a leading Acute NHS Trust in the Midlands to appoint an Interim Divisional Director of Operations for Planned Care. This is a key executive-level leadership position within the Trust, working within a triumvirate leadership team and responsible for strategic and operational oversight of a high-profile division at a time of significant transformation.


The post is available immediately and offered on a fixed-term contract (Band 9). Hybrid working is available, with an expectation of at least 3 days per week on-site presence.


Role Overview:

As Divisional Director of Operations for Planned Care, you will lead the delivery of safe, high-quality, and efficient patient services across Critical Care, Theatres and Planned Care specialities and associated pathways.


You will drive operational performance, patient experience, and workforce engagement while managing a substantial divisional budget and supporting the Trust’s broader strategic priorities.


Key Responsibilities:

  • Provide senior operational leadership across all Planned Care Group services, demonstrating behaviours of accountability and collaboration;
  • Develop and implement a clear operational structure and delivery model aligned to Trust and national priorities;
  • Lead delivery of key access and performance standards (including Theatre Utilisation, RTT targets and quality indicators);
  • Ensure the implementation of national clinical guidelines, NICE standards, and CQC compliance;
  • Drive the division’s transformation and quality and performance improvement agenda, including significant theatres improvement initiatives.
  • Own divisional financial performance, delivering efficiency programmes and ensuring budgetary control;
  • Lead on business planning, establishment control, capital planning, and income generation;
  • Manage a multidisciplinary team of senior managers, clinical leads, and service heads;


Candidate Profile:


Essential:

  • Extensive experience in a senior operational leadership role within an NHS acute provider, ideally within Planned Care;
  • Strong track record of managing large, complex clinical services and multidisciplinary teams;
  • Demonstrable experience in delivering high-profile operational targets and performance metrics;
  • Proven leadership in operational financial management, workforce planning, and service transformation;
  • Strategic mindset with the ability to manage across boundaries and influence stakeholders at all levels;
  • Skilled in using data, analytics, and insight to inform decision-making and service development;
  • Educated to degree level with a postgraduate qualification (e.g., MSc, MBA, or equivalent experience).


Desirable:

  • Experience working across ICBs and regional systems;
  • Background in managing Planned Care and Theatres transformation;
  • Evidence of successful delivery of large-scale service improvement programmes.
  • Able to demonstrate politically astute leadership through change.
Location:
West Midlands
Category:
Business