Operations Director | Prime London Real Estate | £120k - £140k + Bonus + Benefits | International Travel

We’re working in partnership with a prestigious client in the luxury property sector to appoint an Operations Director; a pivotal role at the heart of a fast-paced, high-performing, global business.

If you’re a strategic thinker with a proven background in operational leadership, a passion for high standards, and the ability to drive continuous improvement across a broad remit, this is your opportunity to make a tangible impact in one of the most exciting real estate environments globally.

The Role

Reporting to the senior leadership team, you’ll lead and oversee a diverse range of business-critical functions including:

• HR & People – Overseeing recruitment, performance management, training, compliance, and employee engagement across the group.
• IT & Systems – Driving digital transformation, managing infrastructure and data integrity, and delivering high-impact tech initiatives.
• Call Centre & CRM – Enhancing client engagement, personalisation, loyalty programmes, and CRM strategy across customer segments.
• Contracts & Compliance – Managing commercial contracts, AML/KYC compliance and liaising with legal teams.
• Office & Facilities – Ensuring smooth day-to-day operations across multiple sites, managing vendors, leases, and internal communications.

You’ll be tasked with creating seamless, scalable processes that support growth, improve efficiency, and uphold the company’s reputation for excellence.

About You

We’re looking for a dynamic leader who can operate at both strategic and operational levels. You'll bring:

• A strong background in operations leadership, ideally within professional services or property.
• Commercial acumen, with experience managing budgets, projects, and teams across multiple departments.
• A people-first mindset, able to lead and inspire teams while maintaining compliance and best practice.
• Exceptional organisational and communication skills — with the ability to manage complexity and deliver results.
• Agile and flexible, working across different time zones and available to travel to meet clients, investors and stakeholders (typically across Europe and Gulf sates).

Why Apply?

This is a rare chance to shape the future of a premium, design-led real estate brand with an ambitious growth trajectory. You’ll work alongside a visionary leadership team and have the autonomy and support to make meaningful change.