Director of Professional Services Solutions Engineering (London)
New Yesterday
Unily partners with the worlds largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Este Lauder Companies, CVS Health, and British Airways, use Unilys market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.
Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.
The Director of Professional Services Solutions Engineering will lead our PS Solutions Engineering organization for all regions, serving as the critical bridge between sales and delivery teams. This strategic leadership position will drive solution design, technical scoping, and proposal development for all net new professional services engagements for both prospects and existing customers. The role requires a leader who can articulate the value of professional services offerings, architect transformative solutions, and collaborate effectively with sales teams to drive revenue growth while ensuring proposed solutions are deliverable and profitable.
Define and execute the global solutions engineering strategy, aligning with the company's overall go-to-market approach and professional services offerings
Build and scale a pre-sales organization that effectively supports revenue targets across regions
Develop and maintain standardized professional services offerings, solution frameworks, proposal templates, and scoping methodologies
Create differentiated value propositions for professional services offerings that address specific market needs
Represent the professional services organization in strategic planning and go-to-market initiatives
Partner with Sales and Solutions Engineering leadership within the organization to define a clear and cogent sales motion
Lead the design and architecture of complex, customized professional services solutions for strategic opportunities
Establish solution design frameworks that balance client requirements, implementation feasibility, and profitability
Create scalable processes to engage the PS solutions engineering organization and ensure speed and accuracy
Drive consistency in proposal quality, format, and content across all regions
Implement governance processes to ensure appropriate risk assessment and profitability analysis
Develop strategies to differentiate professional services offerings from competitors
Partner with sales leaders to develop and execute joint go-to-market strategies for professional services
Create and deliver training programs for sales teams on professional services offerings and value propositions
Provide expert professional services guidance during strategic client conversations and executive meetings
Support complex sales cycles with solution presentations, demonstrations, and technical deep dives
Build, mentor, and develop a global team of solutions engineers
Establish career development paths and growth opportunities for solutions engineering team members
Implement performance metrics aligned with revenue growth and win rates
Recruit and retain top pre-sales talent with both technical and consultative skills
Partner closely with sales leadership to align pre-sales strategies with sales objectives
Collaborate with PS delivery and consulting leadership to ensure proposed solutions can be effectively implemented and executed
Enable PS delivery and consulting teams on PS pre-sales frameworks, approach and tools to scale coverage where necessary
Work with product management to align service offerings with product roadmaps and capabilities
Engage with marketing to develop compelling service offering descriptions and value propositions
Develop competitive intelligence on professional services offerings, pricing models, and delivery approaches
Analyze win/loss data to refine solution approaches and proposal strategies
Identify market opportunities for new service offerings or solution packages
Provide insights to executive leadership on market dynamics and competitive positioning
10+ years of experience in professional services, consulting, solution architecture, or related fields
~5+ years in pre-sales, solution design, or technical consulting leadership roles
~ Proven track record of supporting large, complex sales opportunities and driving revenue growth
~ Experience building and leading global pre-sales or solution architecture teams
~ History of successful collaboration with sales, delivery, and product organizations
~ Experience with proposal development, estimation, and scope definition for professional services
~ Strong leadership abilities with excellent people management skills
~ Outstanding communication and presentation skills at both technical and executive levels
~ Strategic thinking with strong commercial acumen
~ Strong analytical capabilities for pricing, scoping, and risk assessment
~ Excellent problem-solving and creative thinking skills
Bachelor's degree required; MBA or other advanced degree preferred
Technical certifications relevant to the company's products or services
Sales methodology certifications (e.g., MEDDIC, Challenger Sale) beneficial
Project or program management certifications a plus
Travel Requirements
~ Willingness to travel up to 30-50% (domestic and international) to support sales efforts and client engagements
Flexible with preference for major business hubs in North America (ET) and Europe (GMT/CET)
We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.
We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance.
Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work.
US: 23 vacation days plus an extra paid day off to enjoy your birthday, 10 sick days and 1 annual volunteer day. We offer medical, dental and vision coverage at $0 payroll cost at the employee-only coverage level and cover 50% for all other level. UK: 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sigh]]
- Location:
- London
- Job Type:
- FullTime