Join to apply for the Director of Services role at New Horizon Youth Centre.

London is a fantastic city to call home, but a central truth remains in the capital. Every year thousands of young people find themselves unhoused, unsupported and unsafe. That's why New Horizon Youth Centre exists.

Founded in 1967, New Horizon Youth Centre continues to be a vital support network for 16–24-year-olds with nowhere else to go. Through the services they provide at their day centre, in the community and remotely, their dedicated, multidisciplinary team of over 70 staff support thousands of young people facing homelessness in London to find safety, improve their wellbeing, develop skills for life and ultimately find somewhere that they can call home.

As they embark on their new 5‑year strategy, New Horizon Youth Centre are now recruiting for an exceptional individual as their new Director of Services, a newly created role that will lead on the delivery and development of all frontline services.

As Director of Services, you will be responsible for the leadership, development and integration of all frontline services at New Horizon Youth Centre, covering Housing, Health, Youth Work, Rough Sleeping, and Youth Justice. You will work to ensure that services are high quality, joined‑up, trauma‑informed, and relentlessly focused on the needs and potential of the young people New Horizon serves. You will lead service innovation, performance and quality across the delivery portfolio, ensuring that services are inclusive, impactful, and responsive to the needs of service users. As a senior leader, you will help shape organisational strategy and culture, working closely with the COO to drive improvements, partnerships and cross‑team collaboration.

To apply for this role, you will be an inspiring, supportive leader with significant experience of overseeing large frontline teams, successfully leading services, and directing and implementing change. You will have a profound understanding of the issues, barriers and challenges affecting young people with complex needs, especially those facing homelessness or fleeing violence and exploitation. You will have significant experience of leading teams of frontline staff and will have a strong track record of delivering results and quality outcomes. Solid experience of risk management, safeguarding and compliance is also essential to this role. Overall, you will be a dynamic senior leader, passionate about delivering high quality support services for young, vulnerable people across London.

To apply, please submit your CV only in the first instance, preferably in Microsoft Word (cover letters are not required at this stage). Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

In‑person interviews to take place on Thursday 6th November.

Please note, this is a full‑time Monday‑Friday role (35 hrs), although part‑time hours and job shares may be considered.

Seniority level

Director

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Non‑profit Organizations