Director of Wellness

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Job Description

Director of Wellness– “Premium Luxury Wellness “

Location London

Salary: £70,000 - £80,000

My client has a great new role in a high-end luxury wellness venue based in central London offering a range of facilities pools, treatment rooms, sauna and much more. The Director of Wellness role will involve membership, Reception, Facilities and Spa responsibilities


Key Responsibilities

  • Oversee daily operations across Reception, Therapies, Membership, Gym, Pool, Food & Beverage, Promotions, and Changing Rooms.
  • Drive membership performance and monitor monthly results to maximise revenue.
  • Maintain and develop therapy offerings aligned with the brand’s premium standards.
  • Handle guest complaints efficiently and oversee all service procedures to maintain outstanding guest satisfaction
  • Assist in the procurement of operating supplies and equipment and contract third-party vendors for essential services.
  • Monitor daily operational reports and make informed decisions to optimize performance.
  • Ensure full compliance with all operating controls, policies, procedures, and service standards.
  • Deliver staff training focused on upselling memberships and ancillary services.
  • Safeguard operational quality, health and safety, and regulatory compliance across all areas.
  • Plan and enhance wellness, fitness, and lifestyle programmes, including retreats and special initiatives.
  • Ensure facilities are maintained to the highest standards of cleanliness, safety, and presentation.


Experience & Skills

  • Minimum 3 years in a leadership role within luxury wellness, spa, or leisure environments.
  • Strong background in health, fitness, and wellness operations.
  • Demonstrated ability to lead, motivate and develop team members.
  • Excellent communication and interpersonal skills with an engaging, motivational style.
  • Fluent in English with strong administrative and organisational ability.
  • High personal standards, attention to detail, and professional presentation.

  • For further information or a confidential discussion, contact “david@corecruitment.com” or call 02077902666.

Apply
Location:
London
Job Type:
FullTime
Category:
Education

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