Director-Sales & Customer Success (IT/ITES) (Travel Domain)
New Yesterday
IGT Solutions - Director of Sales & Customer Success
IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector.
IGT's Digital Engineering team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience
Create and develop an effective sales strategy / sales penetration and acquire new customers for IGT
Overall 18+ years of experience with a strong experience in Travel, Airline domain
Extend and develop a portfolio of IGT IT services business
Assess client IT needs and make recommendations including IT Services and Solutions
Prepare sales visits and presentations to pitch IGT IT service, solutions and combination service package to customers
Demonstrate IT Services / solution to highlight benefits
Negotiate sales and long-term contracts with customers
Provide technical advice after sales
Establish sales goals and implement a plan to meet those goals
Track progress toward goals and document sales performance
Become fluent in IGT services and solutions
Answer questions, describe benefits, and discuss pros and cons of various services/ solutions.
Gain familiarity with the IT industry, and stay updated on trends and innovative products
Assist in creating marketing literature and web-based features to promote services products and solutions
Attend trade exhibitions and industry events to learn about cutting-edge products and sales
Work for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organizations
Build and maintain good relationship with customers
Conduct in-depth research to identify market opportunities
Examine the IT requirements of customers / market and help teams in making the pitch
Has a decent experience on selling IT solutions / Products – mapping to customer needs and driving the customer sales
Experience with Global Delivery Model with demonstrated knowledge of processes and methodologies
Ability to present at senior levels, and executive levels
Ability to work with diverse client & IGT teams in various service lines, across multiple time zones.
Working knowledge & awareness of the latest software engineering methodologies & technologies including Agile, DevOps, Quality Engineering / Testing, Cloud Computing (IaaS, SaaS, PaaS, EaaS), Data Science & Analytics to be able to engage client stakeholders at all levels
Strong preference for a consulting experience
Strong Communication
Ability to multitask and prioritize
Excellent interpersonal skills
Attention to detail
IGT Solutions is an equal opportunity employer and we make sure all of our employees around the globe are comfortable bringing their authentic self to work each day.
Please share your resume at varun.singhal@igtsolutions.com
- Location:
- United Kingdom, United Kingdom, United Kingdom
- Job Type:
- FullTime