Events Director

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Job Summary

The EMEA Director of Events will lead the strategic planning, execution, and innovation of all event initiatives throughout the EMEA region. This senior leadership role requires a strategic and hands-on leader who can drive event programs that increase brand awareness, generate leads, and strengthen client relationships

Job Responsibilities & Qualifications:

  • Develop and implement a comprehensive EMEA event strategy aligned with business goals and regional priorities.
  • Plan, coordinate, and execute a portfolio of events including industry conferences, trade shows, client seminars, webinars, and internal company events across multiple countries in the EMEA region.
  • Lead, mentor, and develop the EMEA events team to ensure effective delivery of event programs.
  • Manage end-to-end event logistics: budgeting, vendor negotiations, venue selection, travel coordination, and on-site management.
  • Collaborate with cross-functional teams including sales, marketing, communications, and operations to ensure event success and alignment with broader campaigns.
  • Lead the evaluation of event ROI through data analysis, feedback collection, and performance metrics to continuously improve event effectiveness.
  • Manage external event agencies and suppliers to ensure high-quality deliverables and cost efficiency.
  • Drive innovation by leveraging emerging technologies, data analytics, and market insights to elevate the event experience.
  • Build and maintain strong relationships with key stakeholders, clients, and industry partners.
  • Stay current on event trends, technologies, and best practices relevant to the BPO and broader EMEA market.
  • Mentor and guide junior event staff or contractors as needed.
  • Provide regular reporting and insights on event performance and market trends to senior leadership.

    • Qualifications & Experience:

  • Bachelor’s degree in Marketing, Business, Communications, or related field; MBA or relevant advanced degree preferred.
  • 10+ years of progressive experience in event management and marketing, with at least 5 years in a leadership role managing regional/global teams.
  • Extensive experience managing complex, large-scale events across multiple countries in the EMEA region.
  • Proven track record of managing substantial event budgets and delivering measurable business impact.
  • Exceptional leadership, stakeholder management, and communication skills.
  • Strong business acumen with strategic and analytical thinking abilities.
  • Fluency in English required; additional EMEA languages highly desirable.
  • Proficient with event technologies, marketing automation, and CRM platforms.

    • About Us

    Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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    Location:
    Gb
    Job Type:
    FullTime

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