Executive Support Officer to Chief Executive’s Office

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Executive Support Officer to Chief Executive’s Office

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An exciting opportunity to provide comprehensive executive support to the Chief Executive’s Office at EMCCA. You will work with the Head of the Chief Executives Office to support the Chief Executive by managing the daily running of the office, including vital diary management, and provide a first point of contact.

Welcome to EMCCA

EMCCA is the UK’s first mayor-led combined county authority. The East Midlands is a great region. But it deserves to be better. Better connected, better funded and better prepared for a future of opportunity, growth, and hope. EMCCA will oversee devolved powers around transport, housing, skills and adult skills, economic development, and net zero. We will conceive the strategies and create the connections that will empower local partners, people and businesses – maximizing the impact of billions of pounds of funding. Together, our new EMCCA team can put the East Midlands on the map as a place to live, work and study.

Your role in elevating the East Midlands

In this hybrid role (working 2- 3 days in the office) you will be responsible for the day-to-day running of the office, undertaking a range of administrative and clerical tasks, including co-ordinating the management of the Chief Executive’s busy Outlook diary. This includes prioritising appointments, ensuring that relevant people are fully briefed and prepared for each appointment and management of incoming emails and requests.

You will be the first point of contact for many across the organisation, so your tact, diplomacy and political nous will all be tested, as will your organisational skills.

Key Responsibilities

• Manage the day-to-day running of the office and maintain office systems that facilitate efficient working.
• To co-ordinate the management of the Chief Executive’s diary, making appropriate appointments, and to ensure is fully briefed and prepared for each appointment and that their time is spent effectively.
• Screening telephone calls and post, dealing with email and internet communications as directed and responding where appropriate on behalf of the Chief Executive.
• Dealing with people at a senior level on sensitive, complex and contentious issues, ensuring outcomes are achieved.
• Receive visitors and ensure that appropriate arrangements are in place for their reception.
• To act as clerk, as required, at meetings, taking minutes and preparing accurate actions.
• To support website updates as they pertain to the work of the Chief Executive’s office.
• To help coordinate various events including the research into travel and accommodation, the setting up of events, arranging and despatching agendas.
  
  

• NVQ level 4 or equivalent Business Administration qualification and/or experience.
• Previous experience as a PA / Executive Support, ideally in a public sector organisation.
• Experience of using highly developed IT skills and use and thorough knowledge of Microsoft Office particularly Word, PowerPoint, Outlook and using spreadsheets.
• Ability to take and produce accurate minutes in a timely way.
• Strong analytical and information skills, problem solving, able to break down tasks and plan effectively.
• Able to establish and maintain constructive and open relationships with a wide range of people, achieving positive shared outcomes and sharing feedback.
• Excellent communication skills and able to hold people's attention both in groups and in one-to-one situations, encouraging feedback as appropriate.
• A decisive but considerate decision-maker and problem solver, with the confidence to provide new ideas and relevant courses of action.
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Advertising Services

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