JOB DESCRIPTION – Functional Director of Operations (SOC 1139) Job Title: Functional Director of OperationsDepartment: Operations and Business ServicesLocation: Anderson Road, SouthamptonReports To: Director of Operations Purpose of the Role To lead and manage Smithly Ltd’s operational, logistical, administrative and compliance functions. The role supports strategic growth, ensures regulatory compliance, and directs core business operations. Key Responsibilities

Lead company operations across logistics, administration, HR compliance, and business functions Define operational strategy, KPIs and performance standards Manage operational budgets and functional planning Direct contract performance (logistics partners, subcontractors, internal staff) Ensure compliance with HR, transport, and regulatory standards Oversee fleet operations, delivery efficiency and service quality Prepare business performance reports for senior leadership Lead business development initiatives and operational improvement Provide functional leadership to operations staff

Skills & Experience

Senior management experience within operations, logistics, business administration or transport Strong understanding of HR, compliance and operations leadership Ability to lead and scale business processes Excellent decision-making, communication and organisational skills

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