Global Account Director

2 Days Old

We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.

The Role…

As the Account Director, you will be the owner of excellent client service of commercial 360 campaigns from pitch to completion in alignment with a designated set of Salespeople. You will be responsible for leading and co-ordinating cross-team collaboration for the strategic ideation of all commercial activity for your clients, acting as the key responsibility holder for all operational stakeholders. You will then be the key client point of contact for campaign activation and delivery, communicating performance and delivering impactful post-campaign presentations to encourage strong client retention.

Main Duties…

  • Act as key point of contact for all commercial operations teams and queries, challenging the status quo at all times internally and externally to drive efficiencies on processes and ensure revenue & servicing expectations are met for both Hearst and clients 
  • Identify ways to diversify revenue for assigned clients within vertical/patch and drive innovation on all commercial levels in close partnership with other stakeholders within the Hearst eco-system 
  • Analyse market behaviour of assigned client patch on a regular to identify opportunities in close collaboration with Salespeople and other sales-focussed teams to ensure full awareness (. competitor reviews)
  • Analyse and interrogate client briefs to identify best possible response and drive all following activity by leading on briefing in relevant teams to help contribute to responding. Workflow will be dependent on each brief; minimal response is providing a top-line overview of budget feasibility; maximum is collaborating with Creative Strategist for a full creative response and with Operational and Production teams for a detailed media plan.
  • Support Salespeople in external meetings, build key relationships with clients and agencies and act as partner to Salespeople in pursuit of securing business and ensure high servicing standards 
  • Own all holistic operational strategy & internal communication with relevant and required stakeholders (AD will lead internal communication with creative strategy, data teams, research teams, paid media, technical account management, print planning, project management, production teams and other partners where & when required)
  • Creation of a Post-Campaign Analysis deck for all relevant projects, meeting external contact requirements, storytelling the campaign narrative and providing provocation for future advertiser spend while addressing any critical process or creative notes.

    • What We Are Looking For…

  • Strong written and verbal communication
  • Flexible, personable attitude with ability to develop professional relationships with all levels of personnel – team player
  • Commercial awareness and sense of urgency
  • Excellent time management and prioritisation
  • Proactivity and self-motivation
  • Conflict management and ad-hoc problem-solving 
  • Ability to achieve results under high pressure 

    • Benefits…

    (Your benefits at Hearst UK are more than just extras—they are tools to help you thrive in every part of life)

    Hearst Exclusives - Only for You!

  • Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.
  • Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!

    • Inclusion, Health & Wellbeing: Feel Your Best

  • Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
  • Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
  • Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
  • Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
  • Join one of our Hearst ERG Groups.

    • Financial Wellness - Boost Your Budget

  • Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
  • Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
  • Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app

    • Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.

    Apply
    Location:
    London
    Job Type:
    FullTime

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