Head of Global Markets Operations – Commodities, Operations, Middle Office – Executive Director – LevelUp

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Job Description

An exciting opportunity to join a Corporate & Investment Banking organisation in the City of London. This role involves the day‑to‑day management of the Operations and Middle Office teams in the UK and EMEA oversight. As the Head, you will be responsible for managing and controlling the processing of all London Markets originated transactions, delivering operational efficiency and appropriate controls for all transactions booked and processed in London as well as those booked in London but processed in Head Office Operations.

Responsibilities

• Supervise the processing of Markets transactions, monitoring process performance in line with global standards.
• Own the booking processes and continually improve, streamline and ensure operational safety across functional silos, geographies and business units.
• Contribute actively to the strategic ambitions and initiatives for the CIB and the Chief Operating Officer, including input for Operations‑impacted projects such as Front‑to‑Ops.
• Manage the regulatory transactions reporting.
• Lead 70 % of the role in managing Operations in the UK: team animation, organisation, coordination for EMEA Operations, escalation point, best‑practice implementation, project coordination, control monitoring, financial monitoring, objective setting & performance evaluation, restructuring, high‑quality service delivery, support for new business lines, internal controls and reconciliations, management reporting and dashboards.
• Lead 30 % of the role in Projects Management: drive operational‑efficiency projects and impacts on GM set‑up across the UK and EMEA based on regional business lines.

Required Skills / Qualifications / Experience

• Effective communication skills with IT, traders, management and team members.
• Good commitment, reactivity, reliability on support‑related issues.
• Strong autonomy with the systems and processes.
• Stress resistance.
• Understanding and strong experience in Commodities Operations and the Middle Office.
• Strong knowledge and experience in Operations for Commodities business, Rates, Credit, FX, Equity.
• Strong knowledge of trade processes for listed and OTC trades.
• Strong knowledge of UK and EMEA regulatory reporting requirements and processes.
• Understanding of GM systems architecture.
• Capacity to challenge and improve processes / systems / automation / AI.
• People management skills.
• Change management.
• Strategic thinking.
• Vendor and contract management.

Seniority Level

Executive

Employment type

Full‑time

Job function

Business Development and Sales

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