Director, IT Procurement Business Relationship Manager (BRM) Life Unlimited. At Smith+Naphew we design and manufacture technology that takes the limits off living. Overview The IT Procurement Business Relationship Manager (BRM) serves as a strategic liaison between IT and the Global Procurement & GBS Source To Pay organizations. The BRM will work closely with key stakeholders involved in the end to end Procurement process to build strong partnerships, understand business needs, and develop a shared technology roadmap that aligns with the overall Procurement strategy. Responsibilities

Serve as the trusted IT partner for Global Procurement leadership across Direct & Indirect and GBS Operational Procurement teams. Facilitate ongoing dialogue between IT and Procurement stakeholders to ensure full alignment and mutual understanding of priorities. Translate Procurement strategies into an actionable technology roadmap in collaboration with Enterprise Architecture and IT leadership using advanced technologies including Artificial Intelligence. Collaborate with Project Managers and Business Analysts to scope and execute approved projects and enhancements. Monitor project progress, manage stakeholder expectations, and ensure business readiness for change. Track benefits realization and user adoption post-implementation. Develop and maintain a technology roadmap aligned with business goals. Identify, evaluate, and prioritize enhancement opportunities and innovations based on business value and feasibility. Ensure initiatives are aligned with enterprise IT standards, cybersecurity policies, and compliance requirements. Act as the escalation point for system performance issues and outages impacting Procurement operations. Coordinate with IT and business teams to plan system outages to minimize impact. Coordinate with IT operations, support teams, and vendors to ensure swift resolution and clear communication. Lead and deliver project and enhancement delivery in an agile manner to remove risks associated to End of Life and security as well as smaller non-ERP maintenance projects. Hold the delivery execution teams accountable in achieving scope, schedule, financial & quality commitments through operating a metrics-based management system. Collaborate with and leverage IT COEs and shared service capabilities. Ensure the project success metrics are met and technology investment delivers business value in line with expectations.

Qualifications

Bachelor’s degree in Information Technology, Procurement or Supply Chain, Business Administration, or a related field (Master’s preferred). 7+ years of experience in IT or Procurement / Supply Chain roles, with at least 3 years in a business relationship or IT program leadership capacity. Business Analysis, ITIL, Project Management, Agile certifications. Proven track record in building strategic partnerships and delivering technology-enabled business outcomes. Familiarity with ERP systems (SAP preferred), Ariba and Source To Pay solutions. Strong understanding of Sourcing, Contracting, Operational Procurement and Payables technologies. Excellent communication, collaboration, and stakeholder management skills. Ability to manage competing priorities in a complex, matrixed organization. Experience managing 3rd parties and 3rd party delivered services.

Preferred

Any of the ITSM Frameworks. Strong knowledge of medical device or regulated life science industry supply chains & procurement processes.

Benefits & Perks

Annual bonus, life insurance, company stock saving plan. Paid volunteering hours, flexible approach. Private health care with dental care package, multisport card/my benefit platform. Hybrid model possibility. Hands‑On, team‑customised training; subsidies for language classes, certifications and postgraduate studies. Referral bonus, recognition program, mentoring program.

Inclusion, Diversity and Equity Committed to welcoming, celebrating and thriving on diversity. Learn more about our Employee Inclusion Groups on our website. You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. #J-18808-Ljbffr