IT Director, Pre-Opening - The St. Regis London

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About the Hotel

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’; a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.

The Opportunity

We are seeking a visionary and technically astute IT Director to lead the IT function at The St. Regis London. This role is responsible for the strategic direction, operational excellence, and security of all technology systems across the hotel. From guest-facing platforms to back-of-house infrastructure, you will ensure seamless digital experiences that elevate our legendary service. This is a rare opportunity to shape the technology landscape of one of the most anticipated luxury hotel openings in the UK. The ideal candidate will bring a blend of hospitality insight, leadership finesse, and a passion for innovation.

Key Responsibilities

  • Lead the planning, implementation, and maintenance of all hotel technology systems 
  • Ensure optimal performance, security, and availability of IT infrastructure and applications
  • Manage vendor relationships, service contracts, and technology budgets
  • Collaborate with hotel leadership and Marriott regional IT teams to support business goals 
  • Oversee disaster recovery planning, data privacy compliance, and cybersecurity protocols
  • Maintain accurate documentation including scorecards, inventory, and audit records
  • Support onboarding and training of associates in technology platforms 
  • Drive continuous improvement and readiness for future technology rollouts

    • What We’re Looking For

  • A bachelor’s degree in information technology, Hospitality Management, or a related field 
  • Minimum 5 years of IT leadership experience in a luxury hospitality environment
  • Strong understanding of hospitality systems (PMS, POS, network infrastructure)
  • Proven ability to manage complex projects and vendor negotiations
  • A strategic mindset with attention to detail and operational excellence
  • Excellent communication and team leadership skills

    • Why Join Us

  • Be part of a historic opening and a globally renowned luxury brand
  • Shape the technology experience of a flagship hotel in one of London’s most iconic locations 
  • Enjoy competitive compensation, benefits, and career development opportunities 
  • Work alongside a passionate and visionary team redefining ultra-luxury hospitality in the UK

    • At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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    Location:
    London
    Job Type:
    FullTime