IT Director - Remote

New Yesterday

Job Title: Head of IT Location: Central London (hybrid working available)
Hours: 35 hours per week (Full-time, permanent)
Department: IT
We are seeking a dynamic and experienced Head of IT to lead the IT strategy, operations, and team. You will manage the full IT function, lead strategic development, and oversee the delivery of secure, resilient, and innovative IT services across the organisation. You will also act as the senior technical lead for enterprise applications, systems administration, cybersecurity, databases , and staff training.
Strategic IT Leadership
Develop and deliver the IT strategy in alignment with organisational goals
Advise senior leadership on IT enhancements and digital transformation
Lead IT projects and change programmes ensuring value and successful delivery
Contribute to business continuity and disaster recovery planning
IT Operations Management
Oversee support for enterprise systems including library management, CRM, accounting, productivity, and collaboration software
Ensure cybersecurity protocols, backups, and IT policies are in place and regularly reviewed
Administer physical and virtual server infrastructure and manage Windows-based networks
Maintain network, DNS, domain, email systems, and telephone systems
Provide end-user support and training for staff and members
Manage PC, printer, scanner support and peripherals, including software (Windows, Office, Outlook)
Maintain and develop audio-visual systems
Manage databases with strong SQL capability for integrations, data quality, reporting, and performance optimisation
Compliance & Data Protection
Act as the lead on GDPR and data protection compliance
Team Management & Training
Manage the Systems Administrator and IT Assistant
Support staff onboarding and ongoing training on IT systems
Oversee documentation and guides to ensure smooth IT operations
Degree or professional qualification in IT, IT Management, or related field
Proven experience managing both cloud and on-premises IT environments
Strong SQL and database experience essential including development, optimisation, and administration
Strong knowledge of Microsoft technologies including Windows Server, 365, Active Directory, and Defender
Experience supporting enterprise systems such as CRM, library management, or accounting systems
Experience managing IT projects and departmental budgets
Deep understanding of GDPR, cybersecurity, and data protection standards
Experience with Dynamics 365, HTML, CSS, PHP, and cloud business applications
ITIL 4 or similar IT service management qualification
Competitive salary and generous benefits package
Hybrid working available (remote and on-site)
Head of IT, IT Manager, IT Director, SQL, Database Management, Microsoft 365, CRM, GDPR, Cybersecurity, Enterprise Applications, Cloud IT, Windows Server, Hybrid IT, Database Administration
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Location:
Whetstone, Greater London
Job Type:
FullTime