About the RoleAs Member Relationship Director, you’ll play a pivotal role in shaping the success of Accelerant’s MGA partnerships. This is a senior, high-impact role that blends commercial acumen, relationship leadership and strategic thinking. You’ll be the primary point of contact for a portfolio of MGAs (who we refer to as “Members”) — acting as their trusted advisor and ensuring every partnership delivers mutual growth, profitability and operational excellence. This is an opportunity to make a real mark — working with autonomy, influence and visibility across multiple teams and disciplines. You’ll have the freedom to innovate, the responsibility to lead and the support of a collaborative community that values initiative and results.What You’ll DoLead Strategic Member RelationshipsAct as the strategic advisor and relationship lead for your assigned Member portfolio ensuring partnership success and alignment with Accelerant’s long-term goalsIdentify opportunities for portfolio growth, product expansion and improved performanceUse data-driven insight to help Members optimise underwriting, pricing and loss resultsDrive New Member OnboardingLead the onboarding of new prospective Members — from due diligence and internal approvals to post-launch integrationBuild and coordinate cross-functional onboarding teams, set clear milestones and ensure a smooth transition into live tradingEmbed a high-quality and consistent experience that reflects Accelerant’s values and standardsChampion Collaboration and InsightPartner with Underwriting, Actuarial, Claims, Operations, Reinsurance, and Product & Technology teams to deliver joined-up Member supportUse Accelerant’s Analytics Platform to extract insights, monitor performance, and inform data-led decisionsFeed continuous improvement ideas into the Analytics Platform developmentManage Commercial PerformanceOversee the commercial and operational health of each Member relationship, ensuring economic viability and sustainable growthLead commercial negotiations and manage renewal termsProduce and present performance reports and insight summaries for internal and external stakeholdersUtilise the Accelerant Risk Exchange (“ARX”) to help deliver the right capacity, limits and underwriting authority for your Member portfolioEnsure Governance and ComplianceSupport third-party audits and oversee resolution of post-audit actionsStay abreast of market and regulatory developments (FCA, PRA, NBB, Lloyd’s, etc.) and ensure adherence to Accelerant’s standardsPromote a culture of professionalism, integrity, and accountability in all interactionsWhat You’ll BringSkills & AttributesStrong relationship leader who inspires trust and partnership at senior levelsStrategic thinker with commercial instincts and operational disciplineExcellent communicator — articulate, persuasive and comfortable engaging with C-suite stakeholdersData-driven mindset with the ability to turn analysis into actionable insightHighly self-motivated and able to work autonomously within a geographically dispersed teamCollaborative problem solver who enjoys connecting teams and driving resultsExperienceProven experience managing MGA or delegated authority relationshipsDeep understanding of the insurance market and regulatory landscapeExperience leading cross-functional projects and influencing senior stakeholdersFamiliarity with insurance analytics platforms and performance dataHigh proficiency in Microsoft Office and modern collaboration toolsTrack record of identifying and implementing process or performance improvementsQualificationsUniversity degree preferred; ACII qualification (or progress toward it) desirable.Excellent written and spoken English; other European languages are an advantage.What’s in It for YouSignificant autonomy to shape relationships and influence outcomesA visible, strategic role at the heart of Accelerant’s growth ambitionsOpportunities to innovate and contribute to a high-performing, collaborative cultureThe chance to make a tangible impact — for our Members’ businesses, our business and your own professional development.Conduct and EthicsThis role is subject to FCA/PRA Conduct Rules (or local equivalents). You must act with integrity, due skill, care, diligence and always in the best interests of our Members and policyholdersEnjoy our comprehensive benefits package designed to meet your diverse needs and support your well-being:Work-life balance: We believe that taking time to rest and recharge makes us all better. That’s why we offer flexible time off and encourage our team to take the time they need to prioritize their health and well-being.Health and wellness: We offer high-quality health, dental, and other benefits to ensure our team members have access to the care they need.Remote work: Work where you’re most productive and fulfilled. This position is open to remote candidates across the UK who have the flexibility to work with our teams distributed across Europe and North America. Most cross-team collaboration happens in the mornings of the Eastern Time Zone.Travel: We value face-to-face connections and believe that in-person interactions can enhance collaboration and build stronger relationships. Travel could be a small part of your role, with opportunities to connect with your team and our members in person.About AccelerantAccelerant is a services and data platform for the specialty insurance market. Our mission is to align incentives across the ecosystem. Our Risk Exchange harnesses advanced data analytics and AI to reduce information asymmetries and operational barriers. We connect expert underwriters with risk-capital partners, turning decades-old, siloed processes into data-rich insight and predictable capacity. Since we launched in 2018, our platform has grown to $3 billion+ in annual premium across 500+ niche programs and 40+ countries, all under the banner of A- (Excellent) AM Best ratings and the support of global carriers like QBE and Tokio Marine. By aligning incentives and arming specialists with real-time data, Accelerant makes it easy for small and midsize businesses to get the coverage they need to keep growing.Why AccelerantOur incredible team is united by the mission to make insurance work better — for everyone. We’re a fully remote, high-trust team where engineers, data scientists, and insurance experts work side-by-side to ship in weeks, not years. Every model trained and feature released unlocks protection for thousands of small businesses and proves that centuries-old markets can run on modern data. We back bold ideas with meaningful equity, flexible schedules across North America and Europe, and a culture built on curiosity, autonomy, and clear results. If you love tackling hard problems, moving quickly, and seeing your work matter every day—join us.