OverviewInspired by our vegetable namesake, Big Potato's mission is to be a staple in every household. A brand loved by all: the young, the old, the geeky, the groovy, the shy, and the shouty. In short, we make games for everyone, even people who think they don't like games. Our purpose is to Light Up The Moments We Spend Together. Despite being better connected than ever before, quality time together is increasingly rare. Our games bring people together in a way only a good game can. We have a team that's ambitious, creative and committed to making brilliant games and shaking things up in the category. And we believe in doing it the right way. We're bothered about our People, our Customers, our Consumers and the Planet. We're B-Corp Certified and consistently achieve high Great scores in our employee NPS surveys. Over the last 3 years we've trebled in size and cemented our reputation for bringing innovation to market. We're now looking for a Operations Director to help build on this and lead the business in the next exciting chapter of the Big Potato story. This is a pivotal operations leadership position at the heart of a dynamic, consumer-focused games company, driving efficiency to fuel growth and innovation.You'll oversee all operational aspects of the business including global manufacturing, logistics, and supply chain for hard-line goods across the UK, the US, and international markets. The role involves designing business processes to support scaling, optimising systems like SAP for automation, and collaborating with function heads in creative, commercial, and finance. Reporting to the CFO and sitting on the Exec Team, you'll lead a team with calm oversight, focusing on people development, ESG commitments, and adaptability in a seasonal, fast-growth environment. Your impact will simplify operations, join cross- functional dots, and enable the company to hit its ambitious growth plans.Key responsibilitiesTeam & Strategic Oversight: Lead and develop teams with hands-on, calm guidance, clarifying roles and fostering collaboration. Support function heads in production, creative ops, and logistics to accelerate decision-making. Apply commercial acumen to adapt in PE-backed, fast-growing settings while advancing sustainability.Supply Chain Leadership: Drive global manufacturing, logistics, and supply chain for hard-line goods, optimising for seasonality and tariffs. Manage in-house production partnerships and warehousing to support just-in-time delivery and cash flow. Ensure compliance with ESG/B-Corp standards across suppliers and materials acquisition.Process Optimisation: Design and own business processes to enable growth, automation, and right-first-time execution. Leverage systems and data, including ERP like SAP, to connect functions and minimise silos. Oversee broader compliance, IT initiatives, and data reporting for consistent KPIs and OKRs.RequirementsProven track record in global manufacturing, logistics, and supply chain for hard-line goodsExpertise in designing and implementing business processes to support people and growthSkilled in using systems and data to automate and drive business successStrong cross-functional collaboration, supporting heads in creative, commercial, and operational areasExperience leading and developing teams in seasonal, PE-backed environmentsCommercial acumen with commitment to ESG/B-Corp and adaptability in complex settingsYou are...A natural collaborator who simplifies complexity and enables others to excelCalm, strategic leader with a big-picture view and willingness to dive into detailsAdaptable and resilient, thriving in fast-paced, evolving businesses.Purpose-driven, aligned with creating positive impact through fun and connectionAt Big Potato, we value diversity and inclusivity, so we encourage candidates from all backgrounds to apply.Please note, we are collaborating with Blair West on this role, which means they will also have access to your application data.Benefits4 day week16 days holiday + bank holidays + closed between X-mas & New Year£500 holiday bonus & lots of free board gamesBupa Healthcare plus Employee Assistance Programme - Includes CounsellingDiscounted gym membershipsMonthly yogaCompany eventsCycle to work scheme #J-18808-Ljbffr