OverviewAn outstanding new job opportunity has arisen for a dedicated Operations Director for one of UK's leading health care providers. You will be accountable for the financial, quality and operational performance of the region covering 11 specialist residential homes and 1 Supported Living Provision. This is a remote role with regular travel required, covering our West Midlands region, which includes West Midlands County, Warwickshire, Stoke-on-Trent and wider Staffordshire. To be considered for this position you must have previous health and social care management experience.ResponsibilitiesLead and develop a culture in the region that values the very highest standards of safety, quality and excellent service user care are consistently deliveredLead and manage the Operational Management Team across all aspects of day to day business deliverables including monitoring performance in relation to quality and key performance indicators (QPIs and KPIs) to agreed targets for care standards, business planning, financial performance and qualityEnsure compliance with all statutory regulatory bodies and company policies and procedures, and accountable for ensuring findings from internal site quality inspections are reviewed and actioned as appropriate, linking with Senior Quality Improvement Lead (QIL) and/or QIL as necessaryDevelop and maintain external stakeholder relationships (including Local Authorities and CCGs)Establish and direct a regional recruitment and retention strategy designed to meet appropriate staffing needs, reducing turnover and avoiding unnecessary agency usageQualifications / SkillsSignificant previous experience of managing large scale, multi-site and/or geographically spread teams, managing and leading sites to strive for excellence, good financial stewardship, promoting person centred care, good communicator, facilitating good team work, supporting colleagues to develop and ensuring effective service delivery.Strong organisational skills, ability to prioritise and multi-task, work well under pressure, handling multiple issues simultaneously in a dynamic and often ambiguous environmentSignificant operational and financial planning ability with experience of commercial accountability for cost control, financial performance, business growth and developmentA clear understanding of the factors influencing and impacting social care provision and a demonstrable passion for delivering high quality, person centred servicesBenefitsCar Allowance25 days Annual Leave + Bank Holidays + additional days leave for your BirthdayAnnual leave entitlement increases based on length of service: 27 days after 5 years service and 30 days after 10 years serviceLength of service recognition awards: every 5 yearsEmployee Assistance ProgrammeCompetitive Pension SchemeInitial Disclosure Check Cost covered, if applicable to roleMy Possible Self App and health-related benefitsOnline discounts and cash back rewardsSmart Technology scheme (qualifying period)Cycle to work scheme (qualifying period)Smart Holidays (qualifying period)Gym Flex (qualifying period)Healthcare Cash Plan : Simply Health SchemeEye Care VouchersCash for Colleagues : Employee referral schemeCareer Pathways Programme : for development and further qualificationsParental Leave GiftReference ID: 4887For this fantastic job role, please call on 638 or send your CVSeniority levelDirectorEmployment typeFull-timeJob functionManagement and ManufacturingIndustries: Advertising ServicesGet notified about new Director of Operations jobs in Stoke-On-Trent, England, United Kingdom. #J-18808-Ljbffr