Operations
Director – London

Salary:£80k + excellent benefits

We’re a multi award-winning contract catering company, powered by a passionate team of foodies who deliver exceptional dining experiences across a diverse range of clients every day. We’re now looking for an inspiring Operations
Director, based in London, to join our leadership team and drive the
next stage of our growth journey.

As Operations Director, you’ll lead and motivate a
talented team of Operations & Account Managers across multiple London sites
— ensuring we deliver exceptional food experiences, outstanding service, and
strong financial results for every client.

This role is both strategic and hands-on — perfect for
a people-focused leader who combines commercial acumen with a genuine passion
for food and service excellence.

This new role will be working alongside
the existing Operations Director forming a strong team to consistently deliver
for our clients and develop the teams.

What you’ll do:

• Provide clear, visionary
  leadership that inspires teams to deliver sales, profit, and service
  excellence across all sites.


• Develop and implement
  strategies that drive growth, client satisfaction, and contract retention
  in the London region.


• Work closely with the
  Managing Director and Finance teams to deliver ambitious annual and
  quarterly budgets.


• Build and sustain a
  culture of empowerment, engagement, and continuous improvement, living and
  breathing our foodie values.


• Ensure compliance with
  all company, client, and legislative requirements — maintaining the
  highest standards in safety, quality, and service.


• Act as an ambassador for
  BM, building trusted partnerships with clients, suppliers, and your teams.

What you’ll bring:

• Proven experience
  managing multi-site operations with full P&L responsibility
  (£20m+).


• Strong background in contract
  catering or hospitality, leading teams of 500+ people.


• Excellent commercial and
  strategic insight, with the ability to spot opportunities and deliver
  measurable growth.


• Exceptional leadership,
  communication, and relationship-building skills.


• A true passion for food,
  service, and creating memorable experiences.

Why join us:

We believe in developing our people, celebrating
success, and making work rewarding and enjoyable. When you join BM, you’ll
enjoy:

• An annual day off for
  your birthday ?


• Monthly masterclasses
  with Michelin-starred chefs


• Fully funded development
  courses (Levels 2–7)


• Freedom Friday – a paid
  day off to volunteer for a cause you love


• Discounts and cashback
  at top retailers


• Free lunch every workday
  ?️


• Enhanced parental and
  fertility leave, plus grandparent leave


• 24/7 access to the
  Mental Health Charter App

If you’re a driven, values-led leader who thrives in a
fast-paced, people-centred business — we’d love to hear from you.

Apply now and help us shape the future of food in London with BM.