Operations Director - Leading Multi-Trade Home Services Brand Location: London-based HQ with national travel About the Company Our client is a well-established facilities & home services brand with decades of heritage and a reputation for exceptional customer service. The business is part of a global group specialising in home service brands, with substantial investment backing and ambitious growth plans for the UK market. With a focus on service excellence, operational efficiency, and strategic expansion, they are now seeking a high-calibre Operations Director to lead the day-to-day running of the business and drive continued success. The Role Reporting directly to the UK Managing Director, the Operations Director will: Lead the operational strategy and execution to achieve growth, financial performance, and network expansion goals. Oversee all day-to-day operational activities, ensuring service delivery excellence and a consistent customer experience. Manage and develop a high-performing internal team while supporting a broad network of independent service operators. Drive commercial results through strong data analysis, sales growth initiatives, and process optimisation. Act as a visible leader across the business, fostering strong relationships with stakeholders, suppliers, and partners. Ensure co...