Operations Director

Lonsite Limited – London, UK

Lonsite is a specialist construction recruitment agency supplying skilled labour to major UK infrastructure projects (nuclear, rail, aviation, water, energy & defence). We combine boutique agility with market-leading compliance and expertise.

We’re seeking an Operations Director to drive strategic growth, optimise margins and scale our new White Collar Permanent Recruitment service. You’ll lead all operational functions, P&L performance, technology integration and team development, reporting to the Founding Director.

Key Responsibilities Develop and execute strategies to deliver ambitious revenue and margin targets. Oversee daily operations, streamline processes and champion health, safety, sustainability & compliance. Lead selection, implementation and optimisation of CRM/ATS platforms and digital transformation initiatives. Manage budgets, cash flow and client financial health, delivering regular performance reports. Build a high-performing team: hire, coach and develop staff, and deliver development sessions. Generate billings, covering permanent assignments until a specialist consultant is in place. Strengthen client relationships, win new accounts and act as senior escalation point. Represe...