Operations Director (12-Month Maternity Cover)

Essex
Full-time | Fixed-Term (12 months + possibility of extending)
Senior Leadership Role

We are looking for a confident and hands-on Operations Director to join a growing fire protection group on a 12-month maternity cover contract-with the potential to extend.

This is a strategic and operational leadership role, suited to someone who thrives in a fast-paced, multi-faceted environment. You'll oversee core business operations at their Essex office, help develop systems for new ventures-including a manufacturing facility-and play a key role in financial planning, HR, reporting, and company-wide optimisation.

This role is an exciting oppurtunity for an individual with a wide range of experience, as this role will include helping out and being responsible for various aspects of the Groups business.

Key Responsibilities

Office Leadership & Staff Management (50% of role)

• Oversee a team of 15-20 office-based staff, including Admin, Coordinators, and Contract Managers

• Manage and allocate workloads effectively, ensuring time and cost efficiency

• Develop and monitor internal operational processes to support high performance

• Handle recruitment, onboarding, and day-to-day HR matters, including staff development and performance

• Act as the main point of contact for staff on internal systems and software support

• Resolve operational challenges and provide on-the-ground problem-solving
  
  

Operational Development & Project Setup

• Set up systems, processes, and resource planning for new client contracts, projects, and internal initiatives

• Lead the implementation of operational software and training across group businesses

• Support the operational integration of a new manufacturing site and also a potential facilities management division
  
  

Financial Oversight & Strategic Input

• Work closely with the Finance Manager to:

  • Produce cashflow forecasts and financial performance reporting

  • Monitor client and job margins, cost controls, and budget adherence

  • Manage and escalate bad debt issues where required

• Analyse financial reports to provide strategic insights to the Director and support sound business decision-making

• Lead on renewing business insurance policies in a timely and compliant manner
  
  

Process Improvement & Reporting

• Continuously review existing workflows to identify areas for improvement and automation

• Introduce new processes or systems where needed to enhance reporting accuracy and operational efficiency

• Create clear documentation for new and existing procedures to ensure smooth handover and scalability
  
  

Leadership & Business Support

• Act as a trusted advisor to the Director, offering input on:

  • Day-to-day problem-solving

  • New business opportunities

  • Risk management and cashflow impact assessments

• Help drive a culture of accountability, innovation, and continuous improvement across all departments
  
  

About You

• Experienced in senior operational leadership-ideally within fire protection, construction, engineering, or a related industry

• Adept at managing teams, resources, and interdepartmental operations

• Strong financial acumen with a background in cashflow planning and budget oversight

• Skilled in HR, performance management, and recruitment

• A clear communicator and systems-thinker who can introduce, manage, and train staff on new technologies.
  
  

What We Offer

• Competitive salary, depending on experience

• Performance-related bonuses and benefits package

• A pivotal role in an expanding business with exciting new ventures

• Exposure to multiple business models and leadership in high-impact areas

• Supportive leadership team and collaborative working culture
  
  

Apply Now

Are you ready to lead operations through an exciting and pivotal phase?

Please send your CV and cover letter to: