About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

The Role overview

Responsible for leading and managing a team of Product Managers to maintain and deliver high quality and relevant Terminal Solutions within the wider Payment Product Management function. This will be in support of all sectors and geographies where the business operates and working closely alongside Commercial, Financial and Technical colleagues.

Have responsibility for the shape and definition of new and existing solution evolution and be accountable for managing a wide and comprehensive set of terminal and solution types aligned with business objectives. This will span the full product lifecycle and ensure that required support and communication material are available to deliver excellence throughout.

It will be a requirement to follow and understand market trends and developments plus frequent analysis of competitors to ensure roadmap and future solutions are effective and timely. In doing so ensure the business is recognized as a market leader and innovator.

What you'll do:

• Coach and lead the Product Management Terminal Solutions team to realize potential and growth with a success driven attitude to deliver for the business.

• Align closely with Pricing, global sales, business development and supply chain on product strategy, market feedback and key account requirements.

• Create and define market propositions in line with business strategy across segments geographies and channels.

• Ensure solutions remain compelling and competitive in support of all sectors including Hospitality, Retail, Unattended and Financial Institutions.

• Drive value and increased revenue from product propositions and solutions.

• Define, deliver, and effectively communicate product capabilities and benefits both across the business and working Marketing Communications to generate high quality product collateral and messaging for external use.

• Maintain supplier and partner relationships with product hardware vendors and suppliers in support of Terminal Development, Operations and Supply Chain.

• Propose and deliver continuous improvement initiatives for terminal solutions and related services to enhance efficiency and profitability.

• Be the recognized expert with specialist knowledge of the terminal ecosystem – including suppliers, partners, markets, and competitors.

Who you are:

• Always uphold and demonstrate the Planet values.

• Ability to lead and develop a highly effective team.

• Business/financial/technical/marketing university degree or equivalent would be valued.

• A proven record of high-level product management experience or similar/equivalent.

• Payment market and technology experience preferably in customer present card payments.

• Ability to take business requirement and translate them into detailed product specifications or enhancements.

• Experience of product lifecycle, managing release cycles and backlog.

• Analytical approach to complex problems, generating pragmatic solutions with consensus.

• Excellent verbal and written communication skills with customers, business and technical team members across the organization.

• Strong interpersonal skills and an effective communication style.

• Ability to effectively communicate and work in a distributed environment with colleagues located in different geographical regions across various levels of departments and organizations to facilitate meetings with business and technical audience.

• Detail oriented planner with ability to manage workload, capacity and prioritization with a structured approach.

• Pro-active and organized to function well and meet deadlines in a high-paced environment.

Your work environment:

• Fluent in English (both oral and written)

• Any European additional languages are considered as an asset.

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.