We care about your career and are known for having the absolute best people in the industry. When you join us as a Regional Sales Director you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Regional Sales Director at Dorchester Collection here are just some of the great benefits you will receive:
Complimentary stays with breakfast included in all 10 Dorchester Collection hotels
50% off at bars and restaurants within all of our Dorchester Collection hotels
World class development opportunities
Social events throughout the year
Workday Lunches in the form of a prepaid contactless card
Season ticket loan and cycle to work scheme
Exclusive Access to a discount platform featuring 1000s of retailers
Complimentary dry cleaning
Private medical insurance
Competitive retirement scheme
Competitive bonus scheme
What you'll do
You’ll love what you do and take pride in delighting our clients. You will be responsible for managing the UK & Europe MICE & Corporate Group account portfolio for all Dorchester Collection Hotels. In this role, you will:
Develop both existing and new business opportunities for all Dorchester Collection hotels along with maintaining relationships and driving maximum revenue potential from the UK/European territory into all hotels.
With exceptional capability in creating client loyalty, you will produce strategic and measurable sales action plans and achieve individual goals set by the Senior Director of Regional Sales UK & Europe.
Generate qualified group, meeting, incentive, conference and event business/leads for all Dorchester Collection properties, in line with rate & occupancy expectation, per property.
Develop sales strategies to solicit and further develop business from existing accounts, to prospect and uncover new business and to gain market share from competitive set to match Dorchester Collection hotels’ revenue plan strategies.
Manage sales activity in territory to increase awareness and positive image of Dorchester Collection.
Travel to the properties and various tradeshows/events outside assigned territory as required and explore/research new tradeshow or exhibition opportunities.
Arrange and facilitate key account appointments/presentations for visiting hotel colleagues to assigned territory – when necessary.
Identify new Group RFP opportunities and work closely on RFP negotiations /re-negotiations and secure maximum number of Group RFPs that match hotels’ needs.
Lead and manage FAM trips to all Dorchester Collection properties as necessary.
Attend and participate in annual Dorchester Collection sales meeting and annual sales training.
Keep accurate, clean, and up to date records of sales activities (advising client potential for all Dorchester Collection hotels) in Nexus database
Keep accurate records of expenses and petty cash and manage/update assigned budget on a monthly basis.
Prepare annual individual budget and manage final approved version.
Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Regional Sales Director, you’ll have the opportunity to bring these to life and continue to create our legacy.
The items shared are the essence of a day in the life of a Regional Sales Director but we’ll make sure you are provided with specifics on how we care for our hotel. Business travel is a key requirement in this role.
What you'll bring
Sales specific experience at a senior level within the luxury market
Previous experience prospecting and converting business
Ability to balance the financial considerations of the business and understanding of hotels’ marketing and business plans.
Ability to communicate and interact effectively and confidently, with persuasive/influencing skills.
Ability to develop long lasting relationships with both clients/guests and the hotel based teams.
Communication is what keeps our departments running perfectly. You have great written and verbal communication skills in English
Ability to anticipate clients’/agents’ needs.
Adaptability within a busy working office environment and ability to work under pressure
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