Sales Coordinator

New Yesterday

ET Clay Products ET Clay have been providing bricks to the construction industry for over 30 years. We are a national business, with offices in key locations across the UK. Our people are at the core of everything we do and the reason we are able to deliver the highest quality service to our customers. Whether youre looking for a first job, or taking the next step in your career, we offer many exciting roles across a variety of departments to help you realise your potential. Who are we looking for? Someone with customer services experience, Also basic computer knowledge. Role overview To liaise between sales teams, various departments, suppliers, and current/future customers,

Handle a high volume of customer enquiries whilst providing a high quality of service to each caller,

Processing orders from acknowledgement to delivery and o ffer excellent customer service at all time. Duties & responsibilities Answering phones promptly Processing orders and enquiries from acknowledgement through to delivery to site, ensuring liaison with suppliers and customers Tracking sales orders to ensure that they are scheduled and sent out on time Resolving any sales related issues with customers Constant informing and updating of customers Checking order acknowledgement for accuracy Maintain and update customer notes with all transactions, schedule changes and requests Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents Maintain a day book with all day to day events Support the Sales Reps Liaise with suppliers of Brickability to ensure the best possible service for Brickability customers Follow company procedures and policies at all times Liaise with other members of staff in a professional and friendly fashion Attend training to develop relevant knowledge and skills Essential criteria Customer Service Skills Ability to use Microsoft Outlook, Excel and Word, Excellent communication skills Multi-tasking Have a clear understanding of the job role, experience of working in a customer based environment, experience of working in a high pressured environment and working to strict deadlines, ability to liaise well with others and delegate tasks Desirable criteria Confident Initiative Positive attitude Helpful Responsible Enthusiastic Punctual Can work well in a fast-paced environment Time management Benefits Annual company bonus scheme, up to 10% of basic salary 25 days holiday, increasing by 1 day every 2 years, up to a maximum of 30 days Annual leave purchase scheme - option to buy an additional 3 days Cycle to work scheme Office car parking Enhanced Sick Pay Smart casual attire and dress down Fridays

Job Overview Location -

Aveley - Office Based Role

Hours -

730am - 430pm

Contract -

Permanent - Fulltime

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Location:
United Kingdom
Job Type:
FullTime
Category:
Sales