Overview

ConcentricLife, part of Accenture Song, is a full-service health and wellness advertising agency spanning three specialist practices: healthcare (ConcentricLife), rare disease (ScoutLife), and wellness (RitualLife). Our core mission is to create brands that live at the center of the human health experience. From ConcentricLife, we build brand experiences that change health trajectories and restore life. We study human behavior to put wellness brands at the center of daily rituals. We find and connect the underserved to care with ScoutLife. We are a community where great minds and talent gather to discover something unexpected, be encouraged to dream like visionaries, and to embrace the do with hustle and agility. We are spirited collaborators, love to be challenged, and believe smart always wins and never settle. ConcentricLife has been named Agency of the Year 9 times, most recently in 2021, and awarded Best Places to Work by MM+M in 2019 and 2023.

Who We Are Looking For

ConcentricLife is seeking an experienced Senior Account Director with a passion for, and experience in, healthcare and Life Sciences to join our London-based global team. As a Senior Account Director, you will play an integral role in leading, building and winning client relationships.

What You Will Do

• Forge client relationships built on trust, respect and integrity
• Demonstrate a comprehensive understanding of the health industry and needs of health audiences
• Develop an in-depth knowledge of your client’s business needs to actively add value and seek out opportunities for organic growth
• Cultivate a positive and collaborative partnerships
• Champion bravery
• Offer valuable and valued POV informed by experience and expertise
• Take ownership of challenges, using your experience and expertise to identify, understand, and manage potential issues. Challenging appropriately to determine the level of support needed to seek a timely and satisfactory resolution
• Consistently add value, both strategically and tactically

Collaboration & Communication

• Build trusted, fruitful and resilient partnerships with cross-functional department leads
• Partner with cross-functional department leads to develop proposals, recommendations, POVs, and strategic initiatives
• Seek out and foster relationships with specialist teams and subject matter experts within the wider ConcentricLife, Accenture Song, and Accenture network
• Develop an understanding of the ConcentricLife Global revenue and profitability model to monitor performance to ensure account profitability
• Empower and provide guidance to the full team required to deliver exceptional work for your clients and the agency
• Lead by example, promoting high employee morale and engagement
• Champion personal development, feedback and line manager support for your team
• Make the most of other’s strengths
• Provide constructive feedback and identify training opportunities at both a micro and macro level
• Help others contribute to the success of the team and the agency
• Where necessary, work to manage and resolve staff issues, including performance
• Ensure clear roles and responsibilities within and across teams

What You Bring

• 6+ years of experience in an account/client services role within the life sciences communications/advertising industry
• A passion for innovating healthcare advertising
• A willingness to embrace ambiguity
• Experience building business through organic growth
• Experience pitching for and winning new business
• Experience planning for the integration of new business into the agency and team structure
• High developed interpersonal, team building, and relationship management skills
• A persuasive and clear communication style
• Gravitas and substance
• A drive to elevate both thinking and the work
• Experience leading teams to plan and deliver omni-channel campaigns
• Experience managing, training, and mentoring teams to reach their full potential
• Experience with launch campaigns is also beneficial, but not essential
• The desire to be great

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management, Sales, and Business Development
• Industries: Accounting

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