Job description
Senior Account Director Building Services & FM
70 000 base + OTE up to 100k
Remote with 1 day per week in office
Full–Time Permanent

Looking for your next big move in facilities management and building services?
We're working with a forward–thinking, values–led organisation that's all about delivering first–class service, improving environmental impact, and putting customers first. As they continue to grow, they're on the lookout for a commercially minded Senior Account Director to take the reins on key client relationships and help drive new business.

If you've worked in facilities management, building services, and you know your way around PPMs, this one's for you.

What's the opportunity?

This is a high–impact role where you'll manage a small portfolio of major accounts while also supporting the wider growth strategy. You'll be hands–on with clients, lead on commercial discussions, help win new business, and make sure service delivery is spot on.

You'll need to be confident working at a senior level, influencing key decision–makers, and turning relationships into long–term wins.

What you'll be doing:

Client Account Management

Take ownership of a few key client accounts, making sure they're happy, supported, and growing
Build trusted relationships with senior stakeholders and C–suite leaders
Host regular reviews, identify new opportunities, and keep communication flowing
Retention & Growth

Spot upsell and cross–sell opportunities
Lead contract negotiations and renewals
Develop growth plans for each account
Introduce your own network and relationships to support new opportunities
Business Development

Research and target potential new clients in line with the business strategy
Attend industry events, network, and follow up leads
Manage the full sales process from initial chat through to deal closure
Keep CRM up to date and pipeline healthy
Service Delivery Oversight

Make sure services are delivered to the highest standard
Work closely with ops and tech teams to resolve any issues
Be the go–to person for escalations
What we're looking for:

A background in facilities management or building services this is a must!
Solid understanding of PPM, reactive, lifecycle and project–based services
Experience managing key client accounts and winning new business
Skilled in contract negotiations and commercial discussions
Confident working with board–level stakeholders
A natural relationship–builder who's strategic, proactive and results–driven
Leadership qualities and great communication skills
What's in it for you?

70 000 base salary + OTE up to 100,000
Generous benefits including sick pay & pension
Free onsite parking
Flexible remote working (just one day a week in the Romsey office)
Real progression and development opportunities
Company events and a great team culture
Ready to step into a key leadership role?

If you've got the experience, energy, and commercial mindset to make an impact, we want to hear from you.

Apply now or drop us a message to find out more.

Job Types: Full–time, Permanent

Pay: 70,000.00– 90,000.00 per year

• 88385.00 - 117000.00 GBP Annual + Plus Range of Excellent Benefits
• 88385.00 - 117000.00 GBP Annual + Plus Range of Excellent Benefits