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Senior Operations Executive - Banqueting House, London

Client: History Royal Palaces

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 72a4fbee8916

Job Views: 3

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

About the role

We are a team of people who love and look after six of the most wonderful palaces in the world. From public opening to schools, communities and public engagement activity, we need an experienced Senior Operations Executive to help maximise the operational potential of Banqueting House.

Re-opening after an 18-month closure, this is an exciting time to join the team at Banqueting House. Reporting into the Events and Operations Manager, this role is about communication as much as organisation. You’ll lead on managing the operational calendar for the venue, liaising with a large number of departments to ensure we can operationally maximise the reach and audience that we bring into the space through a dynamic and varied approach to programming. This really will be a venue like no other!

You must be a self-starter and a quick learner with the ability to hit the ground running. Possessing the ability to work on your own initiative, you must be flexible and adaptable, with the ability to engage personably with all stakeholders. Open, honest, and collaborative communication will need to be your style to ensure the safe and efficient running of all public openings.

You’ll have proven experience operating a venue, managing visitor experience, and running a high-performing, visitor-facing team. In-depth industry knowledge is essential, and any experience working within a heritage site will be advantageous. Microsoft and database management skills are required, and you also understand the importance of good teamwork.

Benefits include:

• Hybrid working
• Enhanced holiday entitlement
• Generous Employers Pension Contributions (up to 11%)
• Annual Pay reviews & Bonuses
• Critical Illness Cover & Life Assurance
• Family-friendly policies and benefits
• Staff discounts and membership to all palaces

Please find further information in the attached job profile and person specification.

Closing date: 18th May 2025

Interviews likely to be w/c 26th May