Overview

As a Senior Relationship Director, you will managing a portfolio of large corporate clients, meeting financial expectations and ensuring clients receive a great experience, including timely intervention when required. You will also be responsible and accountable for driving primacy, growing the portfolio and meeting all governance requirements such as credit stewardship and financial crime.

Responsibilities

• Creating and delivering a growth strategy including relationships with clients, prospects, and professionals.
• Deliver against agreed OKRs and KPIs. This will include NPS through internal and external sources.
• Driving high levels of client insight and creating advocates of the Corporate Bank through your portfolio and wider network.
• Coach Relationship Manager(s) to improve their skills and knowledge. Experience of developing and driving a regional business development strategy, to deliver the Corporate Bank's ambitious growth, through existing client network and intermediaries.
• High level of credit underwriting skills and financial crime risk.
• Proven record of providing high quality client experience.
• Proven experience of corporate businesses.
• Excellent presentation, negotiation, analytical, and report-writing skills.

Qualifications

• The capacity to build a positive, open and inclusive culture, helping colleagues to be at their best.
• A demonstration that you are embracing your own personal development, through a continuous learning environment and ethos, leveraging internal resources.

Inclusion & Working Arrangements

We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. We want our people to thrive at work and home and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it's important you consider your travelling distance, time and cost from your home to the office location. We're happy to discuss specific working patterns and arrangements within this hybrid approach during the recruitment process.

Inclusion: At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

Benefits

• Eligible for a discretionary performance-related annual bonus.
• Company contributes 8% of salary to pension; employer can contribute up to 12.5% if you contribute.
• 30 days' holiday plus bank holidays (31 days after 5 years) with ability to purchase up to 5 additional days.
• £6,000 car allowance per year.
• Company funded individual private medical insurance; voluntary healthcare benefits at discounted rates (family cover, dental, health assessments).
• Protection for you and your family (death-in-service benefit, income protection; discounted life assurance and critical illness options).
• Share in Santander's success via share plans.
• Staff versions of Santander products (e.g., Edge Current Accounts and Credit Cards) with no fees, plus access to discounts on Santander products and services.