Technical Delivery Director
New Yesterday
We are looking for a Head of Technical Delivery to join our NPD team. Reporting into our Chief Innovation Officer, you will lead the technical delivery of new cosmetic products.
This position will be responsible for managing a small technical team and leading the technical delivery of new products (NPD) including formulation development and the substantiation of our product claims and the maintenance and compliance of our existing portfolio (EPD).
You will build strong relationships and work closely with external development laboratories and 3rd party vendors and oversee the formula development across Skincare and Makeup, lead the technical troubleshooting and resolution of issues, ensuring Trinny London products meet the highest technical and quality standards. Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. Technical Product Leadership: Oversee the technical delivery of new cosmetic products (NPD) and ensure the ongoing compliance and maintenance of existing products (EPD) in both skincare and makeup categories. This includes managing the entire product lifecycle from formulation to market launch, ensuring adherence to quality and safety standards
Team Management: Lead and develop a team of technical chemists and scientists, providing guidance on formulation development and product claim substantiation
Regulatory Compliance: Ensure all products meet the necessary regulatory requirements for all relevant markets and sales channels, and implement strategies for continuous portfolio compliance
NPD, Packaging, Product Integrity, Operations) and external partners (e.g., Budget Management: Manage the technical budget for relevant cost centers and approve invoices
Policy and Procedure Development: Collaborate with Regulatory and Packaging teams to establish and maintain robust technical policies, supplier requirements, and testing procedures
Formula and Raw Material Approval: Ensure timely approval of all formulas and raw materials, verifying compliance with market regulations and internal technical policies
Quality Assurance & Testing: Establish and implement appropriate testing requirements for all products, setting quality assurance standards in conjunction with quality, packaging, and NPD teams
Provide final sign-off on formula and claims testing for Gate 3 approvals, ensuring final specifications and quality standards are met
These skills will help you go far in this role:
A scientific degree (cosmetic or pharmaceutical science) or in a fundamental science (chemistry, biology or biochemistry)
Significant, demonstrable experience in skincare and makeup technical development
Strong project management experience
Strong interpersonal skills, ability to develop relationships and communicate with all levels of management
Hybrid and flexible working, with core working hours
~25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
~ Your Beauty Wallet: You'll receive a 500 annual product allowance to explore and enjoy our full range of Trinny London products
~ Company discount for yourself, your friends, and family
~ Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
~ An annual personal training and development budget
~ Pension scheme
~ Cycle to work scheme
~ T-Parties = many office socials as well as summer and festive celebrations!
~ Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
We celebrate diversity in our customers, our products, and the teams we build. Employment type Full-time
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- Location:
- London
- Job Type:
- FullTime
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