Account Director - Hard and Soft Services Purpose Of The JobProviding leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.Key Responsibilities Provide leadership, and that contractual commitments are met and exceeded. Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both the company and subcontractors activities, and are regularly review. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. De...