The role

Are you ready to take your sales leadership to a global stage and make a real impact? At IHG, we’re searching for an ambitious, high-performing Account Director, Global Sales to drive revenue growth and shape the future of our multinational corporate partnerships. With a portfolio delivering over $40 million in revenue, this is a rare opportunity to work with some of the world’s most influential corporations, crafting bold strategies, winning market share, and delivering exceptional results across transient, group, and project segments. If you thrive on building game-changing relationships, influencing key decision-makers, and unlocking new opportunities on a global scale, this is your moment. Join us and be part of something extraordinary.

Your day to day

• Along with account team members, leads and directs company resources across a portfolio of multinational corporate and airline accounts.
• Formulates the strategy to optimise account performance and strategic opportunities across IHG functions, regions, and brands.
• Along with account team members, owns the account relationship for the company, engaging the account and company business functions in all interactions (at all levels) related to our mutual business together, representing a 360 view of our account relationship.
• Leads and engages company resources which include global sales team, regional sales leadership, hotel operations, global and regional functional groups (such technology, multi-brand/brand, marketing, loyalty & partnerships, procurement) and senior management.
• Responsible for all facets of strategic account management, including the development, evolution and execution of strategic account plans.
• Showcasing brand differentiation through brand program, agency events, roadshows, tradeshows, next-gen initiatives, B2B marketing and other sales activities.
• Actively participation in travel professional and industry groups and be recognized internally and externally in the designated market segments.
• Listens to understand each account and each contact’s needs and expectations and delivers tailored solutions to the account which maximise returns to the client and our business, intentionally differentiating our partnership and offerings vs. competitors.
• Understand Key Account’s drivers, behaviours, values & opportunities.
• Maintain relationship with multiple key contacts within all subsidiaries and/ or business units to maximise revenue delivery to IHG.
• Drives and maximises revenue and market share growth from each account, resulting in achievement of individual and team sales targets which contributes to the out-performance of our brands and fuels growth for the company.
• Possess end-to-end critical thinking skills: the ability to interpret & action data, articulate a business case, and evaluate ROI/financial impact of potential actions.

What we need from you

Experience is valuable, but mindset is everything. We’re searching for someone with unwavering commitment and a natural talent for thriving in a fast-paced, dynamic, and global environment. If you’re energised by challenges, adaptable to change, and driven to deliver excellence no matter the pace, you’re exactly who we’re looking for!

To excel in this role, you’ll bring:

• Demonstrated experience working within global markets and the various nuances that sit within each region.
• Demonstrated sales management experience in organising, planning, and executing large-scale sales segment plans from conception through to implementation.
• Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management, and others.
• Must be able to work effectively at board level in client companies, possess strong relationship management skills, and well-developed negotiation ability.
• Demonstrated knowledge of the hotel industry.
• Demonstrated knowledge of competitors’ sales strategies, positions, and initiatives.
• Strong commercial acumen, along with an understanding of operating in an owned, managed, and franchised environment.
• Experience with franchise organisation or ownership constituencies is preferable.
• Demonstrated computer skills in MS Word, Excel, and PowerPoint AND using sales-related software.
  

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