Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion.

At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing.

• Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester
• 25 days holiday per annum plus bank holidays and Christmas period
• Excellent learning and development opportunities
• Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area
• Company wellbeing and social events
• Sports and social clubs
• Incentive trips
• Employee Assistance Programme
• Discounted private healthcare
• EV scheme and Ride to Work scheme
• Winners of an array of industry awards
• Great Place to Work Certified
• Sunday Times Top 100 Best Places to Work
• Supporters of 85+ charities with strong commitment to diversity and sustainability

POSITION DETAILS:

Position Title:

Position Title:

Reports to (POSITION):

Reports to (POSITION):

Team:

Team:

Department:

PURPOSE OF JOB:

(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)

• Working with existing and new healthcare clients in a set region the account manager is responsible for generating sales across the breadth of the Bytes Portfolio.
• Enabling effective and cost-efficient sourcing, adoption and management of Software, Security & Cloud Services for NHS Customers.

KEY RESPONSIBILITIES:

• Best Practice Selling that Leads to Great Client engagements.
• Making sure our customers understand the entire Bytes proposition; to understand and demonstrate the value we can bring to customers.
• Generate and develop new business and grow the portfolio of solutions & services in existing & new Customers to achieve Individual GP targets long-term.
• Being responsible for creating and driving sales pipeline and growth
• Match solutions to customer requirements and assist customer in evaluation and comparison process.
• Regularly attend meetings at customer sites.
• Achieve and exceed sales targets
• Ensuring profitability while striving to improve the customer’s experience
• Follow up marketing activities and drive attendance to Bytes events/seminars and webinars.
• Attend Bytes Seminars/Marketing Events as a host for clients.
• Efficient use of CRM to manage opportunities and customer engagements.
• Complete all relevant Vendor Accreditation Exams

Develop sustainable and scalable Sales Yield from Customers whilst providing excellent service and solutions expertise.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs)

Professional Qualifications

• Degree

DESIRABLE

Years of Experience

ESSENTIAL

Skills

• Knowledge of the healthcare market – NHS

ESSENTIAL

• An understanding of the Public Sector market including procurement frameworks

ESSENTIAL

• Demonstrable experience presenting with external clients

ESSENTIAL

• A proven track record of excellent customer service

ESSENTIAL

• Good understanding of IT and Business IT challenges within the NHS

ESSENTIAL

• Proven ability to achieve and exceed key performance indicator targets set

ESSENTIAL

TRAINING GIVEN

• Full induction provided along with relevant solution training on a regular basis.