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Overview

Untold Fable is a global content production company challenging the way things are done to change them for the better. It’s not an easy road, but we’re not here for that. We’re here to make diversity in our industry the norm, not the exception; we work in new ways and show how purpose and commercial success go hand in hand. This mission, coupled with our creative and production expertise, has cemented relationships with brands such as Nike, Meta, Stella Artois and Bumble. Our projects immerse you in diverse subjects across fitness, health, film, finance, food, dating, education, music and more.

We operate a hybrid, flexible working model with in-office collaboration in Clerkenwell, London and Brooklyn, New York, 1-3 days per week. Our client roster is growing, including Nike, Bumble, HSBC, Tripadvisor and Meta. Untold Fable is part of The AnalogFolk Group and collaborates with AnalogFolk on certain projects while maintaining its own client base.

The Role

We’re growing fast and looking for an Account Director to join our London-based team. You’ll lead on major accounts across global brands, ensuring seamless delivery of standout creative, while maintaining strong client relationships and driving organic growth. We’re seeking someone with deep creative agency experience, who thrives in fast-paced, production-heavy environments, and who can work closely with producers to bring big ideas to life on time, on budget, and on brief.

Responsibilities

• Lead key client accounts, ensuring smooth day-to-day management, outstanding delivery, and long-term client satisfaction.
• Collaborate with in-house and freelance producers to oversee on-set productions, troubleshoot in real time, and uphold creative standards.
• Champion creativity: guide the development of strong creative responses, shape client briefs, and protect the integrity of ideas throughout production.
• Grow existing client relationships through strategic thinking, consistent delivery, and commercial acumen.
• Identify and convert new opportunities within existing client networks and beyond.
• Negotiate contracts, scopes and fees with clients and procurement teams.
• Maintain regular reporting of financials, forecasting and account performance to the Head of Client Services.
• Keep abreast of cultural, creative, and industry trends to feed into client strategies and inspire teams.
• Foster strong relationships with agency partners and external collaborators.

Skills & Attributes

• Confident leading anything from quick-turnaround social-first briefs to large, complex productions and working closely with producers to bring creative concepts to life.
• Deep understanding of creative agency processes and how they intersect with production.
• Commercially sharp, with strong negotiation and budget management skills.
• Highly strategic, with the ability to understand client challenges and connect them with creative solutions that deliver ROI.
• Excellent communicator — persuasive, clear, and calm under pressure. A natural relationship builder, equally confident navigating C-suite conversations and collaborating with creatives, strategists, and crew.
• Detail-oriented without losing sight of the big picture.
• A strong team player — collaborative, low-ego, energized by supporting others to do their best work.

Experience

• Significant experience in an account management role at a leading creative agency or production company.
• Proven experience delivering best-in-class campaigns and content, from digital brand films and social to large-scale global shoots.
• On-set experience and an appreciation for the realities, constraints and magic of production.
• Experience working closely with or within client teams across brand, marketing, and comms.
• Track record of growing client accounts and identifying new opportunities.
• Used to managing and mentoring junior team members.
• Passionate about content, culture, and storytelling and hungry to push creative boundaries and solve challenges.

Working at Untold Fable

• Life insurance
• Income protection
• Flexible working
• Wellbeing coaching
• Referral scheme
• Season ticket loans
• Pension contribution scheme
• Enhanced parental leave
• Dependency leave
• Cycle to work scheme
• Medical insurance

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Advertising Services

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