Account Director
5 Days Old
Job Description
Client Director – Hybrid in Sheffield
£65,000–£70,000 base + Car Allowance
Company Overview
This is an exciting opportunity to join a market-leading provider of connected cloud and managed IT services. The company delivers scalable, secure, and integrated solutions across connectivity, cyber security, and IT managed services, tailored to meet the needs of complex hybrid environments.
Role Purpose
As Client Director – Managed Services & Infrastructure, you’ll focus on driving strategic, high-value opportunities across existing accounts and new prospects. This is a senior overlay role, designed to support and elevate the work of the Managed Services & Infrastructure sales team, without being responsible for day-to-day account management or renewals.
You will bring executive-level engagement, commercial insight, and leadership to complex opportunities, positioning the business as a long-term strategic partner at C-suite and board levels.
While primarily focused on strategic growth, the role also includes direct ownership of a small portfolio of key accounts. Additionally, you may step in temporarily to cover accounts during Account Director transitions, ensuring continuity of service and client satisfaction.
Key Responsibilities
Strategic Opportunity Development
- Collaborate with the Managed Services & Infrastructure sales team to identify and develop large, complex sales opportunities
- Lead senior-level engagement to position multi-service solutions aligned to client needs
Executive Engagement
- Build and maintain strong relationships with C-suite and board-level stakeholders
- Provide senior presence and credibility during critical sales conversations
Sales Partnership
- Act as a senior overlay, offering strategic insight and commercial direction
- Support bids and account planning to drive cross-sell and upsell opportunities
Direct Account Management
- Manage a small number of high-value accounts with a focus on retention and growth
- Step in to manage accounts on an interim basis if needed
Account & Territory Planning
- Support development of joint account plans
- Align client needs with service capabilities across managed IT, infrastructure, and connectivity
Cross-Functional Collaboration
- Work closely with technical, delivery, and operational teams to design client-centric solutions
- Ensure internal alignment around strategic client initiatives
Market & Thought Leadership
- Act as a trusted advisor to clients, offering insights on business and technology trends
- Represent the company at senior client meetings and industry forums
Ideal Candidate Profile
- Senior-level experience in IT managed services, infrastructure, or technology sectors
- Proven track record of securing and growing complex, high-value accounts
- Strong executive presence with the ability to engage at board level
- Commercially astute, with a strategic mindset and consultative approach
- Excellent collaborator and communicator, comfortable in matrixed environments
- Highly proactive and outcome-oriented
- Full UK driving licence required
Benefits
- Employee Assistance Programme (EAP)
- Life Assurance (3x salary)
- Access to national discount platform
- Complimentary breakfast and refreshments
- 5% company pension contribution
- Generous holiday entitlement + birthday leave
- Half-price internet services
- Cycle to work scheme
- Location:
- Sheffield
- Job Type:
- FullTime
- Category:
- Business
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