Account Director

New Yesterday

Responsibilities

  • Build upon our existing client relationships including solution shapers, department heads, and decision-makers.
  • Tailor IT services to address the unique needs and challenges of clients.
  • Serve as a trusted advisor, offering insights to enhance IT efficiency.
  • Identify opportunities for growth within our strategic customer accounts and new logos.
  • Collaborate with the pre-sales team to create tailored proposals and presentations.
  • Lead the sales process from lead generation to contract negotiation and closure.
  • Develop strategic account plans for each customer account.
  • Stay abreast of market trends, competitor activity, and regulatory changes to inform decision-making.
  • Coordinate with internal teams to ensure seamless service delivery.
  • Meet and exceed assigned quarterly and yearly sales and strategic account objectives in targeted customers.
  • Maximise revenue opportunities aligned with customer outcome value.
  • Provide feedback and insights to shape and enhance the product and solution portfolio working alongside marketing, solutions, support, and delivery.
  • Be a creative problem solver; recognise growth opportunities in the market. Provide reporting including sales forecasting, KPI’s, key deals and customer engagement.Support the SDR function by providing a targeted strategy on your accounts and develop the SDR team members.
  • Qualifications

  • Proven success in strategic account management, preferably within the IT/Technology sector.
  • Excellent communication, presentation, negotiation, and influencing skills.
  • Strong organisational skills and ability to manage multiple priorities effectively.
  • Proactive and results-driven approach to strategic thinking.
  • Ability to develop solution proposals that address customer issues and gain a competitive advantage.
  • Degree in business, engineering, computer science, or related discipline.
  • Location:
    London
    Job Type:
    FullTime

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