Assistant Director of People & Culture (Maternity coverage)

We’re looking for an Assistant Director of People & Culture (Maternity Cover) to join our People & Culture team at Mandarin Oriental Hyde Park, London.

We’re inviting applications from professionals who are masters of their craft, thrive in a collaborative environment, uphold integrity and respect, and embrace a growth mindset.

Mandarin Oriental Hotel Group is the award-winning owner and operator of luxury hotels, resorts and residences worldwide, recognised for legendary service inspired by Asian heritage and cutting-edge luxury experiences.

Mandarin Oriental Hyde Park is London’s iconic address, dedicated to exceptional service and guest experience.

Responsibilities

• Lead and manage day-to-day operations of the People & Culture function, including payroll administration, recruitment and HR administration
• Oversee employee relations, provide guidance on resolution and compliance with employment law
• Drive colleague engagement initiatives to promote a positive working culture
• Coach and support managers on performance management, team development and HR best practice
• Complete HR analytics and reporting
• Collaborate with the Director of People & Culture and senior leaders to drive an effective people strategy

Qualifications

• Proven experience in a senior HR role within hospitality with demonstrated ability to lead and develop a team
• Strong working knowledge of UK employment law and experience managing ER cases
• Ability to analyse HR data to drive insights and decisions
• Excellent interpersonal, coaching and influencing skills
• Experience with HR systems; Workday and ADP is preferred
• Comfortable collaborating cross-functionally across all levels of the business

Our Commitment To You (Benefits)

• Learning & Development: tailored programmes to support your growth
• MOstay: complimentary nights and attractive rates for you and your loved ones
• Health & Colleague Wellness: health benefits and wellness programmes
• Retirement Plans
• Access to discounts with retailers and gym memberships; various on-property and global perks
• Special MO discounted rate at Anytime Fitness gyms
• Complimentary Westfield Healthcare cash plan
• Colleague Experience Stay with breakfast upon probation
• Friends & Family hotel rate and Spa discounts
• Charity Day, cycle to work, referral bonuses
• Free meals on duty and uniform dry-cleaning services
• Increased holiday entitlement with Length of Service
• Life Assurance benefits and Employee Assistance Programme
• Participation in social, wellbeing, charity and sporting events

Sustainability, Diversity & Inclusion

Mandarin Oriental Hyde Park, London is a globally certified GSTC hotel. Corporate responsibility values guide decisions across the Group, aligning sustainability efforts with GSTC criteria. We focus on protecting the environment, people and communities, including initiatives such as single-use plastic elimination, ethical supply chains, community engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

Diversity & Inclusion
We believe a diverse and inclusive culture benefits everyone. All colleagues should be treated fairly, have equal opportunities, and be valued for their contributions. No form of bullying, intimidation, discrimination or harassment is tolerated.

Eligibility to Work in the UK
Please note that all candidates must have the right to work in the UK. Documentation may be required as part of the recruitment process.

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