OverviewAssociate Director, EEE Business Systems. Lead the business-side ownership of enterprise platforms like HIP/ENGAGE or GEMS, ensuring alignment with global standards, compliance needs, and engagement goals. Collaborate across Legal, Compliance, IT, and Medical Affairs to translate complex business needs into scalable, audit-ready systems that drive operational excellence and data integrity.Location: Barcelona, Spain / Dublin, Ireland / London, UKNovartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.ResponsibilitiesLead business excellence for EEE systems, aligning capabilities with evolving standards and enterprise needsDrive strategic system enhancements in collaboration with IT and cross-functional stakeholdersDefine and govern business-side requirements, data models, and configuration frameworksMaintain audit-ready documentation including SOPs, workflows, and use casesIntegrate systems with training, performance monitoring, and engagement processesOversee system field design, taxonomy, and logic to support accurate reportingRepresent Business Systems in governance boards and transformation initiativesEssential For The RoleBachelor’s or Master’s degree in Life Sciences, Business, or Information Systems8–10 years of experience in pharma operations, enterprise systems, or Medical Affairs tech leadershipProven ability to manage system governance and evolution in matrixed environmentsStrong knowledge of digital compliance, audit standards, and regulatory reportingExperience translating complex process needs into system specifications and change strategiesExcellent communication and stakeholder alignment skills across technical and non-technical teamsDesirable For The RoleTraining in systems governance or digital complianceFamiliarity with platforms such as HIP / ENGAGE, GEMS or similar systemsCommitment To Diversity & InclusionNovartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people. Collaborating, supporting and inspiring each other to achieve breakthroughs that change patients’ lives.Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/networkBenefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards #J-18808-Ljbffr